Sr Specialist - Content & Marketing Support

United Airlines • Chicago, IL

240d • $79,800 - $108,790

About The Position

Find your future at United! We're reinventing what our industry looks like, and what an airline can be - from the planes we fly to the people who fly them. When you join us, you're joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward. Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world's biggest route network. Connect outside your team through employee-led Business Resource Groups. Create what's next with us. Let's define tomorrow together. We're not just in the business of transporting people. We're also in the business of moving cargo. As a major provider of air freight services, our Cargo team transports everyday electronics and automotive parts, to perishable goods, life-saving organs, vaccines and even baby formula. And in turn, we help keep businesses, communities, and global economies running. With so many career options - from Marketing to Finance, Logistics to Data Analytics, and more - you can build a career within a career and gain exposure to so many areas of our airline's important role in the global supply chain. Join our team and watch your uniquely United career journey unfold.

Requirements

• Bachelor's degree or 4 years of relevant work experience.
• 3+ years' experience in communication, copywriting, social media, marketing, media, or a related field.
• Proficiency in social media tools, platforms, and strategy.
• Excellent written and verbal skills; Executive communications.
• Proficiency in executing communication plans; strong writing, editing, and storytelling skills across digital and print formats.
• Ability to work collaboratively across divisions.
• Proficiency in Microsoft Office.
• Strong attention to detail, with the ability to deliver high-quality work independently and under tight deadlines.
• Must be legally authorized to work in the United States for any employer without sponsorship.

Nice To Haves

• Master's degree in marketing or communications.
• 3-5 years airline or cargo industry experience.

Responsibilities

• Lead the communication efforts and social media program for United Cargo.
• Serve as the primary copywriter and content creator for United Cargo.
• Develop content for leadership presentations, industry interview responses, Cargo and customer newsletters, website updates, and all-staff meeting materials.
• Collaborate cross-functionally with stakeholder departments to craft executive messaging and thought leadership content.
• Manage United Cargo's social media presence to increase brand visibility and customer engagement.
• Develop and manage long-term content plans in partnership with Sales, Marketing, and Corporate Communications.
• Track and report on performance metrics monthly to assess progress and optimize future initiatives.
• Develop and execute an annual media plan to promote United Cargo across key trade and industry channels.
• Act as a liaison between Cargo Marketing and key stakeholders to ensure alignment on messaging and initiatives.
• Produce monthly reports measuring the effectiveness and reach of marketing campaigns and key communications initiatives.

Benefits

• Medical, dental, vision, life, accident & disability insurance.
• Parental leave.
• Employee assistance program.
• Commuter benefits.
• Paid holidays.
• Paid time off.
• 401(k) plan.
• Flight privileges.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Air Transportation
• Education Level: Bachelor's degree