Sr. Specialist Application Engineer

Waystar • Louisville, KY

113d

About The Position

While our Sr. Specialist Application Engineers are involved in multiple things throughout the Technology organization, primarily they are responsible for working with the Technology and the Business teams to design, build, and implement amazing web and process applications. These Team Members are also charged with assisting the Client Success department in resolving issues relating to production processes. The Sr. Specialist Application Engineer is responsible for troubleshooting and resolving technical issues as well.

Requirements

• 5+ years of in-depth .NET and SQL experience
• Current/recent .NET versions
• SQL Server
• Experience with GIT and code repositories
• Hands-on experience with microservice architecture and container deployment
• Unit Testing experience
• Excellent written and verbal communication skills
• Ability to work in a very fast-paced environment & welcome change
• Highly self-motivated
• Ability to work both in team and solo environments
• Experience building highly scalable software solutions
• Subject Matter Expertise in at least one technical track
• Bachelor’s degree in related field or equivalent work experience

Nice To Haves

• Any Java experience is nice to have
• N-Tier and SaaS development experience is preferred
• Postgres

Responsibilities

• Proposes technical solutions to the Manager, Application Engineering
• Designs/develops/tests/implements improvements or new features into the Waystar website and core processing applications
• Responsible for developing/augmenting applications based on the functional and technical specifications
• Responsible for adhering to Waystar coding standards and the approved technologies, and proposing amendments to either when necessary
• Unit tests all changes on development, and then works with the appropriate Business and/or Technology Owner(s) to ensure that the developed solution meets the business requirements
• Communicates the development progress daily to senior-level team members
• Attends to any work items assigned through the internal case system in a timely fashion
• Takes ownership of work items assigned, communicates estimates and daily progress as part of the SDLC process, and actively works to resolve issues blocking progress
• Assists in the QA process
• Participates, as required, in production code deployment days, providing instructions for deploying the code changes successfully, and for smoke testing code post-release
• Develops and maintains open and fluid communication with Management
• Develops and maintains a positive relationship with other team members
• Assists in the creation and/or approval of technical specifications
• Assists in identifying areas in the application that need to be refactored
• Works with the various departments and team members to design and/or implement various new enhancements to the existing web application
• Tracks any changes required by such development using internal tools, and communicates to the QA Team any abnormalities required to push the changes from development through the various stages to production
• Identifies and informs the Manager, Application Engineering of areas of the application that can be improved by refactoring, optimization, and/or other improved technology solutions
• Notifies the Manager, Application Engineering of any problems that negatively impact applications, and works to implement a solution
• Communicates and works with the Manager, Application Engineering to reassign any items that cannot be addressed in a timely fashion
• Provides estimates for project tasks using an internal project tool, and updates the estimates if they increase or decrease
• Solves complex technical problems with little oversight
• Mentors fellow team members in their development as Application Engineers, helping them to build correct technical solutions
• Additional duties as assigned

Benefits

• Competitive total rewards (base salary + bonus, if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• Generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays
• Flexible time off for our exempt team members + 13 paid holidays
• Paid parental leave (including maternity + paternity leave)
• Education assistance opportunities and free LinkedIn Learning access
• Free mental health and family planning programs, including adoption assistance and fertility support
• 401(K) program with company match
• Pet insurance
• Employee resource groups

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 51-100 employees