Sr. Solutions Engineer
About The Position
The Professional Services team for NA SMB & Partner Growth supports pitching PayPal's payments, onboarding, and payouts capabilities to major North American channel partners, including Shopify, BigCommerce, Adobe/Magento, Salesforce, GoDaddy, Intuit, and several Vertical SaaS platforms. Collaborating with Sales, you'll leverage business acumen to support technical pre-sales processes through negotiations and solution development, while using technical expertise to lead technical design for these high-volume customers. This role will focus on supporting several Vertical SaaS Platforms, with a strong emphasis on technical solution selling and developing a standardized, vertical-specific knowledge base and best practices. The successful candidate will play a key role in building repeatable solutions and frameworks tailored for leading vertical SaaS partners, ensuring the team is equipped to address their unique solution requirements, integration, and growth needs.
Requirements
- 5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.
Nice To Haves
- Master's degree in computer science or equivalent.
- Ability to analyze strategic objectives and define specific tactical goals required to achieve them.
- 8+ years of experience with Payments (Credit Card, Banking, Online, Offline, Checkout flows, Consumer Wallets, etc.), especially with e-commerce systems, payments gateways, and payment processors.
- 8+ years of experience in Solutions and/or Integration Engineering or Professional Services, preferably with large to enterprise-level companies engaged in e-commerce.
- 5+ years of experience with system discovery process, requirements gathering, systems architecture, or development.
- 5+ years of industry experience with POS systems/devices or mobile systems.
- 5+ years of industry experience with Vertical SaaS platforms solution design and/or integrations.
Responsibilities
- Actively participate in the technical discovery phase with customers to understand their needs and requirements.
- Assist customers during the integration and onboarding process, ensuring smooth and successful deployment of solutions.
- Explain complex technical concepts to C-level executives and non-technical audiences, ensuring they understand PayPal's technology and value proposition.
- Record and review the solutioning process with the integration team to ensure technical and business requirements are met.
- Represent the technical voice of the customer internally, participating in product design and roadmap reviews to ensure customer needs are addressed.
Benefits
- flexible work environment
- employee shares options
- health and life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Credit Intermediation and Related Activities
Number of Employees
5,001-10,000 employees
