Sr. Solutions Engineer

PayPal•San Jose, CA

23d•Hybrid

About The Position

This job acts as a thought partner, using specialized expertise to identify issues and recommend best practices. They lead functional projects that enhance business processes, analyze business trends, and engage with clients to develop tailored solutions. Continuous improvement of processes within the function is a key focus.

Requirements

Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.
At least 5 years of experience working directly with large enterprise clients is preferred.
Industry experience with payments, merchant services, e-commerce, and/or retail.
Working knowledge of API and web technologies (REST, GraphQL, JavaScript).
Strong relationship-building skills with internal and external partners and a passion for collaborating on complex projects in a team environment.
Excellent written and oral communication skills in English.
Comfortable presenting to C-level executive audiences.
BS/BA or foreign equivalent in Business Information Systems, Computer Science, Engineering, or similar is preferred.

Responsibilities

Actively participate in the technical discovery phase with customers to understand their needs and requirements.
Assist customers during the integration and onboarding process, ensuring smooth and successful deployment of solutions.
Explain complex technical concepts to C-level executives and non-technical audiences, ensuring they understand PayPal's technology and value proposition.
Record and review the solutioning process with the integration team to ensure technical and business requirements are met.
Represent the technical voice of the customer internally, participating in product design and roadmap reviews to ensure customer needs are addressed.

Benefits

PayPal is committed to fair and equitable compensation practices.
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits.
For more information, visit https://www.paypalbenefits.com.
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
At PayPal, we’re committed to building an equitable and inclusive global economy.
And we can’t do this without our most important asset—you.
That’s why we offer benefits to help you thrive in every stage of life.
We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more.
To learn more about our benefits please visit https://www.paypalbenefits.com.