Sr. Solutions Engineer - FreeWheel (programmatic advertising) - NYC

Comcast•New York, NY

1d•$101,040 - $151,561•Hybrid

About The Position

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary FreeWheel's Product and Partnerships Solutions Group serves at the nexus between technical and business solutions teams. Our team employs an analytic, innovative and highly collaborative approach in providing best-in-class services and forward-looking business solutions to the top partners in the Television industry. We seek a solutions engineer responsible for establishing and exemplifying best practices in partner integrations; acting as the key technical expert in the rollout of FreeWheel's partnerships solutions; and providing guidance in partner usage to support the improvement of FreeWheel's data solutions. Based on the broad purview, this individual must be able to communicate technical requirements between partners, clients and internal stakeholders and offer creative solutions for any problems which may arise. They will act as an advocate for the serviceability of data partnerships internally and in-market. The candidate will engage regularly with Partnerships, Product Management and Services teams. The ideal candidate has previous experience working on data products such as audience, identity and measurement. This position is not eligible for visa sponsorship. Applicants must be authorized to work for Comcast in the United States without a current or potential future need for sponsorship Candidates will be prioritized who have strong understanding of the ad tech or CTV landscape. Work Schedule: This role requires on-site presence four days per week, with one day off-site, to support flexibility and work-life balance.

Requirements

Strong experience in programmatic advertising ecosystems (DSPs, SSPs, ad servers, OpenRTB, etc.)
Proven programmatic / technical problem‑solving skills and comfort working with APIs, integrations, and data

Nice To Haves

The ideal candidate has previous experience working on data products such as audience, identity and measurement.
Candidates will be prioritized who have strong understanding of the ad tech or CTV landscape.

Responsibilities

Act as a subject matter expert for one or more FreeWheel’s partnership areas including but not limited to data partnerships and programmatic partnerships to build and maintain serviceable solutions
Scope and validate new partner integrations providing innovative solutions to meet the specific needs of Freewheel clients' newest and most demanding business requirements
Act as liaison and advocate between Sales, Account Management, Product Solutions, Product Management, and Engineering for providing guidance and feedback on product usage, gaps and needs
Provide trusted expertise and feedback on internal projects to improve product usage and customer service
Performs needs analyses for the Company and its customers and develop and document strategic, cost-effective business and technical solutions.
Participates in the product release cycle through requirement gather, design vetting and user acceptance testing.
Supports Sales team with product modifications and engineering expertise for custom projects.
Architects solutions during presales process based on the ability to translate business requirements directly from customers.
Creates, reviews and executes product test plans and cases, documents test progress and reports results.
Articulates technical solutions during presales process.
Provides timely, technical support and problem resolution for field service questions.
Assists representatives and customers in evaluating and selecting products.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance.
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.