About The Position

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. Xometry is seeking an experienced and charismatic engineer for a critical customer-facing Solutions Engineer role. This role supports Sales by providing perspective, feedback, and sharing knowledge learned from the front lines of the engineering and manufacturing community. This role is a unique blend of customer engagement, technical expertise, and project management. Solutions Engineering reports into the sales organization, and ultimately rolls up to the CSO. This is a unique opportunity to join a dynamic and growing company at the forefront of digital manufacturing. If you are a successful, experienced, team-focused engineer with digital fluency and a sincere enthusiasm about the aerospace industry, this could be the right role for you.

Requirements

  • 10+ years of relevant experience in manufacturing domain
  • Automotive, construction, consumer products, and other relevant industrial experience is required
  • An optimal candidate will have in-the-trenches product development, fabrication and production experience
  • An optimal candidate will also have project management and sales experience.
  • Bachelor's degree in Mechanical Engineering or similar is optimal,can be waived for an optimal experience set.
  • Deep familiarity with the methods, materials, culture and products of industry players such as STIHL, Moog, Tesla, Caterpillar, Dresser
  • Expertise in manufacturing principles, including drawings and GDT
  • Expertise in CNC Machining, Injection Molding, Casting, Sheet Metal
  • Experience running manufacturing projects in Asia and/or Europe.
  • Familiarity with ISO9001, IATF 16949, and other common and critical compliance and certification requirements
  • Ability to travel to customer and/or partner sites as needed. 25%-35% travel is typical.
  • Proficiency in Google Suite and/or Microsoft Office Suite
  • Excellent communication, interpersonal, and problem-solving skills. This must extend into remote/digital environments.

Nice To Haves

  • Experience using Xometry’s services from a customer and/or partner perspective is optimal

Responsibilities

  • Partner with Account Executives to drive account growth and retention
  • Discover, illuminate, digest, organize and sell major projects. Provide post-sales support as needed.
  • Join Account Executives in onsite visits with customers when appropriate
  • Proactively identify and address potential manufacturing challenges (including DFM)
  • Stay informed about upcoming customer projects and initiatives to ensure alignment with Xometry's capabilities
  • Gather customer insights and feedback to inform sales strategies
  • Assist Pre-Sales Engineering with knowledge gathering, digestion, and ultimately compiling correct and competitive quotes
  • Combine customer knowledge, Xometry partner knowledge, and Xometry system knowledge to rapidly address customer needs and shepherd projects to delivery
  • Provide project management and oversight on complex opportunities
  • Develop and maintain productive and courteous relationships with manufacturing partners.

Benefits

  • 401(k) match
  • medical, dental and vision insurance
  • life and disability insurance
  • generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave
  • EAP, other wellbeing resources
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service