Sr. Solutions Engineer
About The Position
In this role, you'll get to expand territories and spearhead the sales of Comcast Business's innovative products and solutions into new markets. You'll also get to engage in the exciting challenge of acquiring and managing a diverse range of commercial customers, from mid-market and enterprise, to those with multiple locations, through both direct and partner channels. FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Responsible for providing subject matter expertise on the design and implementation of complex ad-serving platforms that enable customers to stream, track and monetize their content online including, new customer deployments, expansion projects and internal initiatives. Works as a collaborative member of the sales team to market and sell the Company's product lines. Provides insight to customers on current network solutions and configuration design. Works closely with sales executives on presentations and the technical design of new sales. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.
Requirements
- 2+ years of experience in AdTech, MarTech, or a related field
- Strong understanding of programmatic ad serving workflows, especially on the sell-side
- Proven experience in technical roles with significant client-facing responsibilities
- Ability to work independently across local and globally distributed teams
- Excellent communication skills—able to explain technical solutions to both technical and non-technical audiences
- Strong time management and prioritization skills
Nice To Haves
- Prior experience within the programmatic video supply chain, ideally with SSP or Ad Serving platforms
Responsibilities
- Ensure the technical execution of high-impact client initiatives
- Design, implement, and document business and technical solutions for new prospects
- Translate business requirements into actionable technical plans
- Understand and advise on media monetization strategies to address client pain points
- Resolve major escalations and guide product use case expansions
- Act as a liaison between Account, Product, and Engineering teams for ongoing support
- Deliver training to internal teams and occasionally to clients and partners
- Provide timely technical support for escalated issues from the Global Support team
- Proactively support multiple regional clients in collaboration with account and revenue stakeholders
- Communicate technical concepts clearly to both technical and non-technical audiences—from developers to executives
- Apply working knowledge of web and mobile technologies (e.g., HTTP, streaming protocols like HLS/DASH) and industry standards (e.g., VAST, VMAP, OpenRTB)
- Utilize scripting and database languages (e.g., PHP, Python, JavaScript, SQL) to support troubleshooting and solution design
- Leverage data and BI platforms (e.g., Snowflake, BigQuery) to inform client strategies and internal reporting
Benefits
- Paid Time off
- Physical Wellbeing
- Financial Wellbeing
- Emotional Wellbeing
- Life Events + Family Support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
