Sr Solutions Consultant

Paymentus • Charlotte, NC

2d

About The Position

Recognized by Deloitte as one of the fastest growing companies in North America, Paymentus is the premier provider of innovative, reliable, and secure electronic bill presentment and payment services for more than 2200 clients leading the Utility, Telecom, Auto Finance, Insurance, Consumer Finance, and Health industries. Our comprehensive eBilling and Payment Platform allows our clients to provide a unified customer bill-pay experience that includes online, mobile, IVR, text, kiosk, and agent-assisted channels, as well as a full range of customer communication options. To achieve optimal performance and client satisfaction, Paymentus is supported by a team of highly committed, striving, and creative employees who excel in their expertise and transform plan into action. This is an exciting time to join our expanding company! You will have the opportunity to grow professionally and personally in an environment where intelligence, innovation, and leadership are valued and rewarded. This is a strategic role and specifically designed for a dynamic individual ready to collaborate with sales, product, and delivery leaders, as well as engage directly with our prospects and customers. Your mission is to elevate our product outlook, enhance our delivery posture, boost company recognition, and drive pivotal sales and delivery outcomes.

Requirements

• Minimum 4-5 Years of Sales Engineer experience
• Strong background working with APIs
• Able to work in fast-paced, self-directed entrepreneurial environment
• Able to present a technology solution

Responsibilities

• Champion sales efforts through deal qualification, crafting and responding to RFPs, conducting persuasive demos, and providing expert guidance on the product.
• Actively contribute to product marketing efforts and publications to underscore our leadership and innovation in the field.
• Forge deep technical and strategic relationships with key customers and internal teams to foster long-term loyalty and engagement.
• Collaborate with Marketing and Technology teams to spearhead product innovations tailored to customer needs, ensuring Paymentus remains at the cutting edge of technology.
• Establish strong rapport with potential and existing customers to uncover and address service requirements, leveraging these insights to drive product and service improvements.
• Offer in-depth technical knowledge and support, guiding cost-benefit analyses for enhancements and advocating for operational efficiencies.
• Facilitate contracting processes, including the drafting of contracts and Statements of Work (SOWs), ensuring alignment with customer needs and company objectives.
• Manage a disciplined sales cycle within our CRM system, optimizing efficiency and effectiveness.
• Empower customer success and partner teams through targeted technical information and training, enhancing their understanding and utilization of our solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees