Sr Solutions Consultant

Brandwatch

69d

About The Position

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you. Brandwatch is the world’s premier social suite, empowering over 7,500 of the world’s most admired companies to understand and engage with customers at the speed of social. Combining pioneering, AI-enriched digital consumer intelligence with industry-leading social media management tools, Brandwatch offers a complementary suite of specialized, best-in-class products and services that support intelligently connected workflows. With Brandwatch, brands and agencies can adapt and thrive in today’s fast moving digital world by making smarter decisions and executing data-driven social strategies at every customer touchpoint.

Requirements

• 6+ years of experience as a Solutions Consultant or Analyst at an enterprise SaaS company.
• Genuinely curious about how social and data can solve business problems.
• Skilled at translating complex technical concepts into simple, relatable ideas for non-technical audiences.
• Experienced in pushing the limits of SaaS products to deliver unique solutions.
• Obsessed with finding alternative solutions and understanding the value in saying 'no.'
• Comfortable fielding unexpected questions and engaging in ideation and execution discussions with marketing leaders.
• Confident leading meetings and presentations in front of large groups.
• Highly collaborative and effective in competitive enterprise sales environments.
• A writer of inspiring and detailed scopes of work.
• A quick learner of new technologies and their value propositions.
• Energized by high-speed, high-pressure, high-impact environments.
• Exceptional at managing your time and priorities.

Nice To Haves

• Knowledge of the digital consumer intelligence sector, including social media, marketing automation, data integration, market research, attribution, and consumer or market insights.
• Experience in sales environments, product marketing/management, implementation, or marketing technology operations.
• Brand or agency-side experience in consumer intelligence.

Responsibilities

• Proactively uncover client needs and pain points through deep discovery, building use-case–driven configurations tailored to prospects’ needs.
• Create customized demonstrations for diverse audiences such as CMOs, data scientists, market research analysts, and social media managers.
• Solve problems with curiosity, creativity, and a proactive mindset.
• Collaborate with sales team leads to uncover real stories and insights in the data for clients and prospects.
• Introduce cutting-edge social analytics techniques to showcase how Brandwatch can solve prospects’ challenges, including demonstrating features from the product roadmap still in beta.
• Contribute technical knowledge to RFx opportunities and our internal knowledge database.
• Communicate feedback to product teams and create feature requests as part of the product stakeholder process.
• Serve as the technical lead and owner of technical deal strategy.
• Continuously seek ways to maximize efficiency in the technical sales process and support sales results across multiple teams and verticals.
• Stay current with industry trends, competitor offerings, partner technologies, and the latest Brandwatch updates and configuration techniques.
• Partner with Customer Success and Professional Services teams to ensure a stellar onboarding and client experience.

Benefits

• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Flexible Time Off
• Health Savings Account (HSA)
• Global Wellness Days

What This Job Offers

• Career Level: Senior
• Number of Employees: 101-250 employees