Sr. Solutions Architect

Smartsheet

1d•Remote

About The Position

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We’re revolutionaries – so for us changing the way the world works is all in a day’s work. Smartsheet is looking for an experienced Sr. Solutions Architect to drive quality, efficiency and customer satisfaction within our Professional Services’ business by leading customer conversations and assisting customers with developing, building, testing and deploying solutions that leverage Smartsheet, the Smartsheet API and integrations between Smartsheet and other products. The right candidate will have a passion for working with leading edge, web-based technologies and a desire to deeply understand Smartsheet’s benefits, use cases, and business and technical elements. As a Sr. Solutions Architect, you will work with Smartsheet customers and partners on complex engagements to convert business requirements into Smartsheet solutions. The Sr. Solutions Architects are leaders within the Solutions Architecture team, providing quality assurance and project review for the broader team. Within this role, you will be considered the Subject Matter Expert pertaining to advanced Smartsheet functionalities in order to propose solutions for use cases across different industries and business groups. You will report to the Sr. Manager, Solutions Architect. This is a remote eligible position and you may work remotely from anywhere in the US where Smartsheet is registered.

Requirements

5+ years relevant work experience or equivalent combination of relevant work experience and education
3+ years of customer facing experience
Working experience with two or more of our primary languages (.Net, NodeJS, Python, Java, Ruby)
Experience working with SaaS/IPaaS applications in an enterprise environment
Willing to travel periodically (up to 15%) based on customer and business needs
Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to non-technical end user personnel in large enterprises
Proven ability to drive projects from concept through completion with minimal guidance
Understanding of systems architecture and ability to design scalable performance-driven solutions
Understanding of key design patterns and large data volume best practices

Nice To Haves

Knowledge of data integration and experience integrating SaaS applications with different business systems (ETL, CRM, business analytics, reporting, etc.) preferred
Bachelor’s degree in MIS, CIS, CS preferred but not required

Responsibilities

Develop, build, test and deploy custom software solutions leveraging a wide array of Smartsheet product & third party APIs
Lead technical consulting engagements that require custom software development by leading design sessions, defining technical requirements, and validating solution architecture against product best practices
Design and document technical solutions aligned with client business objectives
Review and validate solution designs produced by other Architect team members
Provide quality oversight of engagements through formal peer to peer feedback, ongoing mentorship and coaching
Serve as the Smartsheet subject matter expert (SME) on Smartsheet product capabilities and extensibility scenarios that leverage the Smartsheet APIs
Determine solution feasibility and costing in support of our Sales team for new engagements including the drafting of customer SOWs
Manage all aspects of technical projects, including, but not limited to, the schedule, deliverables, deadlines and client relationships
Develop middleware applications to automate processes within Smartsheet products, integrate with 3rd party systems, and migrate data between 3rd party systems and Smartsheet products
Maintain a target billable utilization aligned to the role
Provide feedback to our Product & Platform Engineering teams that inform product improvements and identify feature gaps
Other duties as assigned

Benefits

Medical/vision and dental coverage options for full-time employees
401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
Monthly stipend to support your work and productivity
Flexible Time Away Program, plus Sick Time Off
US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
US employees receive 12 paid holidays per year
Up to 24 weeks of Parental Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to Udemy online courses
Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
Teleworking options from any registered location in the U.S. (role specific)