Sr Solution Consultant - Core Business Workflows

ServiceNow • Boston, MA

1d • $116,475 - $180,600

About The Position

As a member of our Solution Consulting team, you will have a major impact on our future success by supporting the Core Business Services with a focus on Employee Workflows. You will help guide revenue for our  suite of solutions with the support and partnership of Sales, Product Management, and the executive team as well as our partners and others in the ServiceNow ecosystem. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during the sales cycles.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 5+ years of pre-sales State and Local solution consulting or sales engineering experience
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
• Experience working collaboratively with product management, product marketing, partners, and professional services
• Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence
• Willingness to travel

Responsibilities

• Support sales and your teammates as a technical and domain expert of a client-facing sales team
• Lead discovery workshops to determine customers' challenges and give outcome-based solution demonstrations to align our solution with customer needs
• Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
• Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement
• Provide feedback to product management about product enhancements that can address customer needs and guide additional value
• Provide feedback and help develop use case scenarios for the demonstration team and instance releases
• Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows

Benefits

• health plans, including flexible spending accounts
• a 401(k) Plan with company match
• ESPP
• matching donations
• a flexible time away plan
• family leave programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed