About the position
As a Sr. Solution Architect/Engineer - Networking, you will play a pivotal role in driving the success of Supermicro's cloud solutions, taking our offerings to new heights. This role is crucial to expanding our business opportunities by ensuring that our cloud solutions meet customer needs and exceed expectations. Your contributions will directly impact product design, customer satisfaction, and market competitiveness, making you an integral part of the team that shapes the future of cloud infrastructure. You'll have the opportunity to work on complex and innovative projects that push the boundaries of networking and cloud solutions, all while collaborating with top-tier professionals and external partners to create groundbreaking solutions.
Responsibilities
- Guide sales, FAE, and product teams in designing and engineering cloud solutions proposals to influence and win enterprise customers.
- Lead engineering, service and technical support organizations to resolve all customer issues ensuring operational excellence in post-sales system and technology deployments.
- Design and define next generation cloud solution architecture and work with product managers to manage product development cycles and customer delivery.
- Partner closely with sales and marketing teams to ensure product roadmap is competitive in the market.
- Collaborate with internal engineering teams to ensure clients' expectations and requirements are incorporated in the new platform.
- Ensure a seamless experience for customers by incorporating their feedback into the new platform and resolving concerns efficiently.
- Write compelling technical white papers and collaborate with marketing to promote the final storage system.
- Review Supermicro systems and update cloud solutions web content per quarter based on available market trends.
- Partner with external solutions providers, VARs for customers RFQ/RFP, and project management with external and internal teams.
- Develop cloud solutions in collaboration with external solution providers, VAR, and Supermicro internal teams.
Requirements
- Bachelor's degree in Engineering (or equivalent experience).
- CCIE or CCNP certifications are highly preferred.
- At least 8 years of experience in network design and deployment.
- Strong understanding of computer server hardware, networking, clustering applications software, cluster platform, and benchmarks.
- Experience in big cloud solutions project network architecture, and life cycle management.
- Experience working closely with customers to design solutions that meet their unique needs and resolving complex technical challenges.
- Exceptional communication skills, both written and verbal, with an ability to manage relationships, negotiate effectively, and work with high-level executives.
- Experience leading large, complex projects, including winning mid- to large-sized clients and businesses.
Benefits
- Comprehensive benefits package
- Participation in bonus and equity award programs
