Sr. Software Engineer - Reliability Engineering

Cox Communications • Atlanta, GA

2d • Hybrid

About The Position

You are a software engineer with a passion for operations who wants to build intelligent incident response automation at scale. Imagine writing code that prevents incidents before they happen, building AI-driven response systems that learn from every outage, and creating platforms that empower engineers across the organization to build more resilient systems. Ambitious, independent self-starter who finds joy in exploring and evolving reliability solutions with engineering teams. You're a quick study who gets excited about tackling challenging operational problems with software and seeing the impact of your work across the enterprise. As a Senior SRE at Cox Automotive you could: Build automation that reduces toil and empowers engineering teams. Create tools and platforms that help teams understand and improve their system reliability. Reimagine how we learn from incidents and turn insights into preventive measures. Experiment with new approaches to observability, monitoring, and alerting. Bring your engineering expertise to complex production challenges. Explore how AI can transform incident detection, triage, and response. Partner with teams across the organization to review & analyze incidents and solve reliability problems at scale. Drive technical conversations that shape how Cox Automotive builds resilient systems. Turn operational pain points into engineering opportunities. Define what modern incident response engineering looks like for our organization.

Requirements

• Professional experience with static languages (Java, C#, Go) and dynamic languages (Python, Ruby, JavaScript) and understand the tradeoffs of each.
• Distributed systems expertise and understanding of failure modes.
• Experience building internal platforms , developer tools, or automation that scales.
• Git/version control and CI/CD pipeline experience.
• Infrastructure as code and API design experience.
• Track record eliminating toil through intelligent automation.
• Production ownership experience (on-call, incident response, observability).
• Systems thinking mindset —understanding how components interact at scale.
• Eager to dig into problems and bring proposed solutions to group discussion.
• Open to feedback and able to creatively adapt multiple ideas into solutions.
• Strong technical writing including high and low-level diagramming techniques.
• Analytical skills and careful attention to detail.
• Bachelor’s degree in a related discipline and 4 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 2 years’ experience; a Ph.D. and up to 1 year of experience; or 16 years’ experience in a related field.

Nice To Haves

• Chaos engineering
• lean methodologies
• open-source contributions
• public speaking skills

Responsibilities

• Build automation that reduces toil and empowers engineering teams.
• Create tools and platforms that help teams understand and improve their system reliability.
• Reimagine how we learn from incidents and turn insights into preventive measures.
• Experiment with new approaches to observability, monitoring, and alerting.
• Bring your engineering expertise to complex production challenges.
• Explore how AI can transform incident detection, triage, and response.
• Partner with teams across the organization to review & analyze incidents and solve reliability problems at scale.
• Drive technical conversations that shape how Cox Automotive builds resilient systems.
• Turn operational pain points into engineering opportunities.
• Define what modern incident response engineering looks like for our organization.

Benefits

• The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members.
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).
• For more details on what benefits you may be offered, visit our benefits page.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees