Sr. Software Engineer Full-Stack - Slack

Salesforce•San Francisco, CA

About The Position

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About Slack and Salesforce Integration Slack's mission is to transform how people work by making Slack the operating system for work. We're bridging the gap between Slack and Salesforce to create seamless workflows that empower sales teams and customer success professionals. Our SlackCRM and Slackforce initiatives tackle significant challenges like bringing CRM functionality directly into Slack, automating record management, and building smooth experiences within users' existing workflows. Join us in shaping the future of work for Salesforce customers! About the Role We are looking for a highly motivated and experienced Senior Software Engineer (Full-Stack) to join our growing SlackCRM and Slackforce organization. In this role, you'll design and build features that bring Salesforce CRM capabilities directly into Slack, spanning both frontend and backend systems, ensuring these integrations are reliable, efficient, scalable, and powerful for SMB and Enterprise customers alike. SlackCRM and Slackforce, part of Slack's Product Development and Engineering organization, are in the business of meeting the needs of revenue teams by bringing Salesforce directly into Slack. Our work spans multiple areas: Creating, viewing, editing, and searching Salesforce records directly from Slack Automatically capturing Slack conversations and activities as Salesforce records Enabling conversational interactions with Salesforce data through Slackbot and AI-powered experiences Grid views, bulk editing, refinements, and search for managing multiple records efficiently Intelligent automation that reduces manual work and keeps teams in sync Building seamless integrations between Slack's conversational interface and Salesforce's powerful CRM platform

Requirements

6+ years of experience in full-stack software development
Proficiency in both frontend (e.g., React, TypeScript) and backend (e.g., Node.js, Java, Python, or similar) technologies
Experience building and maintaining scalable APIs and services
Strong problem-solving mindset with a track record of delivering complex features end-to-end
Ability to navigate ambiguity, make sound technical decisions, and communicate trade-offs clearly
Experience working cross-functionally with Product and Design teams
Track record of shipping products that serve diverse customer segments (SMB and Enterprise)

Nice To Haves

Experience with conversational AI, chatbots, or AI-powered product features
Background in building integrations between enterprise platforms or SaaS products
Knowledge of data synchronization, real-time systems, or high-scale distributed architecture

Responsibilities

Design, build, and ship full-stack features across the SlackCRM and Slackforce product surfaces, contributing to both frontend (UI/UX) and backend (APIs, data pipelines) systems
Develop reliable, scalable services that support real-time data sync between Slack and Salesforce
Collaborate closely with Product, Design, and fellow engineers to translate requirements into high-quality technical solutions
Partner with Salesforce platform teams to ensure deep, seamless integration with Salesforce APIs and data models
Champion customer feedback loops by monitoring signals and responding across relevant channels
Contribute to technical excellence in areas including real-time data sync, bulk operations, record management, and conversational AI interfaces
Participate in code reviews, drive engineering best practices, and mentor junior engineers
Align your work with our goals around Salesforce, Slack, and AI-powered work experiences