Sr. Software Engineer, Bridge Product Support

Educational Testing Service•Olathe, KS

41d•Remote

About The Position

Senior Software Engineers work very closely with others across the engineering teams to understand the features that our products offer, then develop new functionality for our Go/Angular web-based applications with a MongoDB database, and integrate them with internal and third-party systems. This role adds significant value to the operation of PSI's business, performing crucial work in maintaining our people-focused, quality brand. This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, with occasional travel required for meetings, events and workshops.

Requirements

Education to Bachelor's degree level in Computer Science or related field.
10+ years' experience in software engineering roles.
Experience with designing and creating APIs.
Experience in fault finding and resolving Priority 1 production issues.
Experience with relational databases like SQL Server and Mongo DB.
Familiarity with cloud technologies such as AWS.
Experience with Go, Angular, GIT and JIRA.
Strong experience in analyzing data for the root cause of recurring issues resulting in downstream effects.
Background in creating test suites for automation of regression testing

Nice To Haves

Experience with microservices architecture and accessibility work (specifically WCAG) desirable.

Responsibilities

Responsible for managing and executing end-to-end enhancements for key technology platforms and be accountable for projects.
Provide mentoring and guidance to more junior members of Software Engineering teams.
Develop enterprise class & scalable web applications.
Enhance and support existing web application functionality which includes new feature development and resolving complex code issues as reported.
Collaborate with subject matter experts, product managers and engineers to build modern, scalable, user friendly and functionally robust web applications in an AGILE environment.
Participate in all aspects of SDLC including analysis, requirements, design, implementation, testing and support.
Use principles, guidelines and best practices as defined.
Expected to manage reviewing and analyzing feature requirements.
Expected to create and maintain product knowledge documentation.
Expected to research and embrace new techniques and technology to improve the customer experience.
Other duties may be assigned.
Focus on quality throughout with strong unit testing.

Benefits

Retirement Benefits: 401(k), pension, or country-specific retirement plans with employer contributions
Generous Time Off: Enhanced paid time off/annual leave policies
Health & Wellbeing Coverage: Medical insurance tailored to your region, plus:
US: Dental, vision, life, and short-term disability insurance
UK: Medical cashback plan including dental, vision, and income protection
Flexible Spending Accounts (US)
Employee Assistance Program (EAP): Confidential support whenever you need it
Work-Life Balance: We understand life happens outside of work, and we fully support flexibility
Wellness Culture: Regular global wellness initiatives to help you stay healthy and inspired
Future Planning: Tools and support to help you grow personally and professionally
Giving Back: Enjoy a Volunteer Day each year and opportunities to support our communities and industry