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The New Product Success team builds solutions to help Brands overcome cold-start when launching new products on Amazon. This includes the Amazon Vine program, an end-to-end marketplace product that enables Brands to solicit insightful reviews about their products that customers shopping on Amazon can trust when making purchasing decisions. The Brand Experience organization is the growth and development engine for Brands in the Amazon Store. We reward Brands who provide a great experience to our customers, and guide those who do not towards simple solutions to achieve a great customer experience. Our team builds products that delight and inform customers while fueling Brand growth. Our suite of tools enable Brands to tell their unique Brand and product stories, optimize content through statistical A/B experimentation, provide data and insights to grow their business, solicit and manage customer reviews as well as engage with our mutual customers through a variety of channels. As a Sr. SDE on the team, you will operate as a technical lead and drive the development of innovative and impactful solutions to support Brands around the world on Amazon. The ideal candidate will have a very strong customer focus coupled with a passion for continuous, data driven improvements. They should have a strong sense of ownership and a passion for delivering creative and simple solutions to complex problems. A commitment to mentoring, teamwork, agility, and strong communication skills are absolute requirements. Creating reliable, scalable, and high performance services requires exceptional technical expertise and a sound understanding of the fundamentals of Computer Science and large-scale distributed systems. You should be somebody who enjoys working on complex system software, is customer-centric, and feels strongly about building good software as well as making that software achieve its operational goals.