About The Position

Hiring SR. Software Asset Manager - Fort Belvoir, VA

Requirements

  • Bachelor’s degree and 8+ years of experience in ITSM asset management, additional years of experience will be acceptable in lieu of a degree
  • Current ITIL4 Certification
  • ServiceNow Expertise: Proven experience utilizing ServiceNow ITSM and SAM Professional modules for asset tracking and license reconciliation.
  • Platform Knowledge: Strong understanding of the ServiceNow Common Service Data Model (CSDM) and its impact on Software Asset Management.
  • SAM Lifecycle: Advanced knowledge of the software asset lifecycle: planning, acquisition, deployment, monitoring, harvesting, and retirement.
  • Licensing Models: Deep understanding of major software publishers’ licensing models (e.g., Microsoft, Adobe, Oracle, IBM) and their configuration within ServiceNow.
  • Standards: Knowledge of international SAM standards (e.g., ISO 19770-1) and ITIL frameworks.
  • Tools: Experience with discovery sources that feed into ServiceNow (e.g., ServiceNow Discovery, MS SCCM/MECM, or Tanium).
  • Customer-service oriented with a problem-solving attitude
  • Excellent written and verbal communications skills
  • Proficient in Microsoft Office tools, primarily Word, Excel, and PowerPoint.
  • Able to interpret an extensive variety of technical and non-technical instructions and deal with several abstract and concrete variables
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