Sr. Site Reliability Engineer

Visa•Austin, TX

2d•Hybrid

About The Position

Visa Technology & Operations LLC, a Visa Inc. company, needs a Sr. Site Reliability Engineer (multiple openings) in Austin, TX to: Provide technical support to Tier 0 Applications ensuring it meets all service level agreements and team objectives. Participate in root cause and analysis (RCA) for issues encountered for associated services. Assist in disaster recovery plan without impacting any related services. Implement extensive application monitoring objectives. Implement self-healing services to minimize or eliminate downtime. Implement application and system changes according to best practice. Work with the development team to resolve issues, enhance applications, and advice. Resolve incidents and problems in accordance within defined guidelines and meet operational level agreements. Ability to work after hours including weekends, night, early morning on rotational shifts. Position reports to the Austin, Texas office and may allow for partial telecommuting. This position requires travel 5-10% of the time.

Requirements

Bachelor’s degree in Computer Science, Engineering, Business Analytics or related field, followed by 2 years of experience in the job offered or in a related systems engineer or data engineer occupation.
Alternatively, a Master’s degree in Computer Science, Engineering, Business Analytics, or related field.
Linux Operating Systems.
Virtual Machines.
Containers.
Databases.
MQ or KAFKA.
Middleware JVMs.
Storage.
Supporting Web Services (API) or Web UI or Batch applications based on Linux, Java, BASH, Python, Perl, Oracle, DB2, Hazelcast or Hadoop.
Firewalls, Load Balancer, DNS, HTTP, TCP/IP, PKI, SSL, TLS, Digital Certificates, Encryption, Security Scanning or equivalent.

Responsibilities

Provide technical support to Tier 0 Applications ensuring it meets all service level agreements and team objectives.
Participate in root cause and analysis (RCA) for issues encountered for associated services.
Assist in disaster recovery plan without impacting any related services.
Implement extensive application monitoring objectives.
Implement self-healing services to minimize or eliminate downtime.
Implement application and system changes according to best practice.
Work with the development team to resolve issues, enhance applications, and advice.
Resolve incidents and problems in accordance within defined guidelines and meet operational level agreements.
Ability to work after hours including weekends, night, early morning on rotational shifts.