Sr. Site Reliability Engineer (SRE)

Christian Care Ministry•Orlando, FL

5d•$101,000 - $146,000•Remote

About The Position

This role partners with the SRE Manager, Director of Production Support, and Engineering leadership to design, implement, and operate highly reliable, scalable, secure, and cost-effective systems supporting CCM’s application ecosystem and Software Delivery Lifecycle (SDLC). This role will have responsibility to define, lead, and continuously improve operational best practices using Site Reliability Engineering principles with a strong emphasis on AWS-based cloud infrastructure. The Sr. Site Reliability Engineer influences AWS architecture decisions, leads complex AWS infrastructure initiatives, and drives long-term reliability, observability, and cost efficiency. This role serves as a technical leader and mentor, shaping standards and practices while ensuring production systems meet the availability and performance needs of the organization.

Requirements

Advanced expertise in AWS architecture, operations, and cost management
Deep experience with Infrastructure as Code and modern cloud deployment patterns
Ability to operate effectively in a fast-paced, multi-project environment while meeting commitments and deadlines
Strong analytical and problem-solving skills for diagnosing complex, distributed systems
Proven ability to lead through influence and mentor others without formal authority
Strong collaboration, negotiation, and conflict-resolution skills
Ability to define objectives, prioritize work, and manage time independently
Ability to translate business and technical requirements into reliable, scalable solutions
Organized, detail-oriented, with clear and effective written and verbal communication skills
Bachelor’s degree or higher in a relevant field - computer science, information systems, or engineering or equivalent combination of education and relevant experience required
7+ years of experience solving customer problems with technical solutions, including 3+ years of site reliability engineering experience required
Extensive hands-on experience designing, operating, and scaling production AWS environments required

Nice To Haves

Strong preference for AWS certifications, including: AWS Certified SysOps Administrator AWS Certified DevOps Engineer AWS Certified Solutions Architect
Experience with Agile and Scrum processes and complex IT projects
Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA)
Experience in Financial or Healthcare payer-related field a plus

Responsibilities

Collectively work on the design, evolution, and operational health of CCM’s AWS environment, including architectural decisions, standards, and best practices
Design, implement, and optimize AWS-based infrastructure using services such as EC2, ECS/EKS, Lambda, RDS, S3, CloudWatch, IAM, and VPC
Design and manage cloud infrastructure using Infrastructure as Code (e.g., Terraform, CloudFormation, or equivalent)
Lead new implementations and major reliability initiatives, serving as a subject matter expert for AWS and SRE best practices
Actively monitor, analyze, and optimize AWS spend, providing regular cost insights and recommendations that balance reliability, performance, and fiscal stewardship
Apply and mature site reliability principles to improve system availability, scalability, performance, security, and observability
Design, analyze, and implement automation to eliminate operational toil and improve system efficiency
Provide advanced operations and systems administration for cloud-hosted and hybrid platforms supporting CCM’s IT systems and services
Define and improve monitoring, alerting, logging, and incident response practices to proactively identify risks and minimize customer impact
Lead complex production incidents, perform root cause analysis, and drive corrective and preventive actions
Mentor and provide technical guidance to junior and mid-level engineers without direct people-management responsibilities
Collaborate with engineering, QA, security, and business teams to embed reliability throughout the SDLC
Ensure systems and data are handled in compliance with legal, regulatory, and organizational requirements
Develop and continuously improve production engineering processes, including: Change and configuration management Monitoring and observability Incident and emergency response Disaster recovery and business continuity Capacity planning and performance tuning Infrastructure-as-code and deployment automation
Partner with leadership to establish and enforce consistent IT Production policies, standards, and tooling
Act as a change agent for long-term technical strategy, identifying risks, dependencies, and opportunities across systems and teams
Participate in a sustainable on-call rotation and contribute to ongoing improvements that reduce alert fatigue and operational overhead
Build strong cross-functional relationships to align reliability initiatives with business and ministry outcomes
Contribute to the exercise and expression of Christian Care Ministry’s Christian beliefs
Perform all other duties as assigned

Benefits

100% paid Medical for employees/99% for family
Generous employer Health Savings Account (HSA) contributions
Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance
6 weeks of paid parental leave (for both mom and dad)
Dental - two plans to choose from
Vision
Short-term Disability
Accident, Critical Illness, Hospital Indemnity
401(k) – up to 4% match on ROTH or Traditional contributions
Generous paid-time off and 11 paid holidays
Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo
Employee Assistance Program including no cost, in-person mental health visits and employee discounts
Monetary Anniversary Awards Program
Monetary Birthday Awards
Tuition Reimbursement Program