Sr. Site Reliability Engineer - Remote

UnitedHealth Group • Eden Prairie, MN

71d • $89,900 - $160,600 • Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. As a Site Reliability Engineer (SRE), you will play a key role in ensuring the reliability, scalability, and performance of our systems, applications, and infrastructure. You will bridge the gap between development and operations, applying software engineering practices to solve operational challenges. Your focus will be on automating processes, improving system reliability, and ensuring seamless delivery of services to our customers. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Requirements

• 5+ years of experience in software engineering.
• 3+ years of scripting experience in Python or Powershell.
• 3+ years of experience with Linux system administration and shell scripting.
• 3+ years of experience with networking fundamentals including VPN setup, routing, security groups, cross-cloud connectivity.
• 2+ years of experience with AWS services: EC2, VPC, IAM, Lambda, S3, CloudWatch.
• 2+ years of experience with Infrastructure-as-Code: Terraform, AWS CloudFormation, CDK.
• If you are offered this position, you will be required to provide extensive personal information to obtain and maintain a suitability or determination of eligibility for a Confidential/Secret or Top Secret security clearance as a condition of your employment.
• United States Citizenship.

Nice To Haves

• Bachelor's degree in Information Technology, Computer Science or related field.
• 1+ years of experience with CI/CD pipeline basics using Git and GitLab.
• 1+ years of experience monitoring and alerting with CloudWatch and Dynatrace.
• 1+ years of experience with containerized workloads (ECS, EKS, etc).
• Experience with security and compliance frameworks: FedRAMP Moderate, NIST 800-171.
• Use of AI-driven anomaly detection in CloudWatch for proactive issue resolution.
• Automation of patching and scaling using predictive models as well as supporting infrastructure for AI-based applications.

Responsibilities

• Build, maintain, and operate the AWS hosted platform.
• Work closely with dev teams to Identify and measure SLOs, SLAs and SLIs.
• Contributor to development of platform services including architecture, provisioning, configuration, deployment, and support.
• Integration with centralized logging, metrics dashboards, instrumentation, incident monitoring and management.
• Participate in on-call rotation for incident resolution for the platform and/or any dependent components.
• React to production deficiencies by continuously implementing automation, self-healing, and real-time monitoring to production systems.
• Maintain operational tooling, frameworks.
• Perform root cause analysis and deliver resolution for tools and automation failures.
• Build/integrate/administer systems and tools that enable engineering teams to observe their applications in production with autonomy (Dashboards, APMs).
• Automate alerts for metrics on performance, cost, vulnerabilities, risk, compliance violations.
• Conduct postmortem after production issues.

Benefits

• Comprehensive benefits package.
• Incentive and recognition programs.
• Equity stock purchase.
• 401k contribution.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees