Sr. Security Systems Technician - Service

Vector Security • Chesapeake, VA

118d

About The Position

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our team as a Sr. Security Systems Technician - Service! We offer great benefits, a competitive salary, and growth opportunities. We think you'll find what you want here because what we do matters - to us, our customers, and most of all, our team members. Location: Chesapeake, VA Summary: As a Sr. Security Systems Technician - Service, you will Service complex residential and commercial solutions including wired and wireless systems. Responsibilities also include a basic understanding of access control and video surveillance systems, ability to troubleshoot more complex systems including network issues, and work with basic integration. A more effective communicator, they also serve as a mentor to junior technicians and shares learned technical information to improve individual and branch capabilities.

Requirements

• High School Diploma or equivalent.
• 3-5 years industry experience preferred.
• Minimum of 2-years of life safety and home automation equipment experience.
• State licensing is required.
• Must possess a valid driver's license.
• ESA Certified Alarm Technician Level 2 or equivalent preferred.
• Completion of minimum training/certification checklist required per Technician Career Path.
• Must be able to effectively communicate with various individuals in a professional manner in order to provide superior customer service.
• Must be able to understand technical functionality of various systems learned on-line and/or via hands-on instruction.
• Able to demonstrate proficient understanding of the hardware and panel writing of required manufacturers.

Nice To Haves

• ESA Certified Alarm Technician Level 2 or equivalent.

Responsibilities

• Complete servicing of various types of security systems, including wired and wireless systems, with minimal supervision.
• Troubleshoot more complex systems and network issues and work with basic integration.
• Run and fish wires in a concealed manner.
• Set up and communicate system functionality to customer and answer questions.
• Keep job site clean & organized so work can be performed in the safest manner possible.
• Employ basic logic skills to move an issue to resolution.
• Review work of Entry Level and Level 1 technicians on shared job site and provide training to correct any errors.
• Train and mentor Entry Level and Level 1 technicians on package and/or less complex systems.

Benefits

• Competitive compensation with incentive eligibility.
• Medical, dental and vision coverage.
• Company paid life and AD&D insurance.
• Company paid short- and long-term disability.
• Voluntary benefit products.
• 401k retirement savings plan.
• Flexible Spending Account.
• Paid time off.
• Tuition reimbursement.
• Employee Assistance Program (EAP).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Specialty Trade Contractors
• Education Level: High school or GED