Sr. Security Systems Manager - Corporate Security

Twitter • New York City, NY

271d • $140,000 - $260,000

About The Position

The CorpSec Technology Team engineers systems and infrastructure that collaborate with internal CorpSec teams to protect our people and facilities. The team is responsible for supporting and managing several mission critical applications used by Corporate Security. You will help manage and grow these systems in collaboration with the X global team. We're looking for a Senior Systems Engineer to join our high functioning Physical Security team. You should understand how to manage vendors across multiple sites/regions, prioritize inbound work requests, keep costs down and evaluate technology solutions. You should be able to build effective, trust-based relationships with key partners inside and outside the company. In this role you will have the opportunity to be creative and dig deeply into problems, identify root causes, and recommend sustainable solutions.

Requirements

• 8+ years in Access Control and Video Surveillance systems administration.
• 5+ years experience in Project or Service Coordinator role desirable or relevant experience with other technical support teams.
• Solid understanding of networking as applied to IP cameras, network video recorders, access control panels and IT troubleshooting.
• Ability to learn how to, or past experience with, analyzing and visualizing data to create useful metrics for the corporate security team.
• Willingness to be periodically part of an out-of-hours on-call schedule.
• Prior experience as an in-field technician or security systems integrator.

Responsibilities

• Think critically about our physical security risks to our employees' and facilities and design and implement and manage security that mitigate those risks.
• Work with X's Corporate Security team to find, implement and maintain technology based solutions to our very dynamic set of physical security challenges.
• Triaging and coordinating service calls and repair, and creating closing reports for each service ticket.
• Coordinating cost effective vendor service calls and managing technicians until issues are resolved, including remote testing all hardware fixes with on-site technicians or service partners.
• Support the testing, commissioning, and configuration of security devices for small projects.
• Keep accurate and up to date records of job status, costs, job changes, and other control records necessary for on-going service calls or projects.
• Manage SOPs and other documentation for system architecture and security system standards.
• Assist with physical security audits.
• Work with X Team members to find confidential technology or security engineering solutions to address their physical security challenges.
• Mentor others (in your work or outside of it) and help colleagues learn and grow through constructive and supportive feedback sessions.
• Look for opportunities to grow and learn.

What This Job Offers

• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Number of Employees: 1-10 employees