Sr. Scrum Master
About The Position
The Senior Scrum Master serves as a key facilitator of product delivery, ensuring strong adherence to hybrid delivery principles while fostering a culture grounded in collaboration, transparency, and continuous improvement. This role extends beyond traditional scrum facilitation—providing governance support, clear and consistent status reporting, and hands‑on mentoring to teams. The Senior Scrum Master also plays an important role in guiding organizational adoption of product delivery excellence across multiple projects or teams, helping align people, process, and priorities. This position will primarily support the Unified Commerce roadmap, including Ecommerce and Point of Sale initiatives, with the opportunity to take on additional systems or applications based on workload and business priorities. Core responsibilities include leading Scrum ceremonies, coaching/guiding team members and stakeholders, removing impediments, supporting backlog management, and driving continuous improvement. The role also ensures transparency through meaningful metrics, champions product delivery values across the organization, and proactively identifies and mitigates risks that could impact timelines or quality.
Requirements
- Bachelor’s degree in Computer Science, Business, or related field.
- Certified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent preferred, or advanced certifications such as CSP or SAFe SPC.
- 7+ years as a Scrum Master, with at least 2 years in a senior-level, multi-team, or scaled environment supporting complex programs.
- An equivalent combination of education and experience will be considered.
- Deep understanding of agile frameworks and flexibility to adapt to a hybrid delivery model.
- Strong planning and prioritization abilities within iterative cycles.
- Executive presence with strong facilitation and conflict‑resolution skills.
- Excellent communication and stakeholder management capabilities.
- Ability to manage scope, time, and resources in a flexible, adaptive way.
- Experience in project‑based financial management.
- Proficiency with task management and collaboration tools (e.g., Jira, Azure DevOps, Confluence).
Responsibilities
- Leading Scrum ceremonies
- Coaching/guiding team members and stakeholders
- Removing impediments
- Supporting backlog management
- Driving continuous improvement
- Ensuring transparency through meaningful metrics
- Champions product delivery values across the organization
- Proactively identifies and mitigates risks that could impact timelines or quality
Benefits
- medical
- dental
- vision coverage
- health savings and flexible spending accounts
- life and disability insurance
- generous paid time off and holidays
- a 401(k) match
- employee discounts
- valuable well-being benefits like free EAP services
- financial planning assistance
- well-being coaching
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
