Sr. Scientist - I

West Pharmaceutical Services • Uwchlan Township, PA

20d • Hybrid

About The Position

In this role, you will assist engineers and scientists with a variety of laboratory tasks. This includes performing physical analyses or scientific tests using both routine and special techniques in compliance with all safety, infection control standards and - in case of computerized systems data integrity requirements.
You will collect, analyze and process laboratory samples, record results of tests, organize data, and prepare reports and analyses using standard procedures and guidelines.

Requirements

• Bachelor's Degree in technical discipline or equivalent experience required orMaster's Degree in technical discipline or equivalent experience preferred
• Minimum 5 years of experience required
• Able to comply with the company’s safety policy at all times
• Able to comply with the company’s quality policy at all times.

Nice To Haves

• Experience in leading and developing others preferred
• Experience in conducting root cause investigations of field units preferred
• Experience in laboratory test equipment operation and maintenance such as but not limited to HIAC light obscuration, Flowcam, and microscopes. preferred
• Demonstrated ability to: Prioritize and complete multiple tasks. Has effective time management skills and can easily adapt to changes in priorities; needs little to no assistance in determining priorities and deliverables.
• Understand and communicate technical ideas and concepts with technical and non-technical audiences (written and verbal)
• Ability to collaborate with and effectively work as part of a global team.
• Active contribution to the progress of global projects and motivation to achieve deliverables in time
• Proficient use of MS Office applications and (desirable Minitab, SAP and Master Control)
• Self-reliant, diligent, flexible (with working time to fulfill requirements of a global role)
• Clear communication (fluent in written and verbal English required)
• Background in medical device or pharmaceutical industry.
• Knowledge of lean manufacturing and operational excellence concepts.

Responsibilities

• Oversees work for timely completion of a complaint investigation and response to the various customers.
• Communicates with customers regarding complaints, product issues and returned devices.
• Identifies critical product issues. Contacts appropriate support and/or management to ensure issues are reported and resolved. Assists with corrective action when necessary.
• Leads meetings to resolve any obstacles or issues and to align on priorities.
• Is proficient in the use and maintenance of laboratory test equipment necessary for conducting root-cause investigations.
• Provides training of new analysts on the processes and use of laboratory equipment.
• Assists with the creation, review and approval of investigation reports.
• Creates a safe work environment through identifying and resolving potential safety hazards; maintaining a clean, neat, and safe work environment; and modeling safe laboratory best practices.
• Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules.
• Exhibits regular, reliable, punctual, and predictable attendance.
• Develop and maintain document control procedures and policies to ensure compliance with GMP regulations.
• Ensure all laboratory documents are properly stored, tracked and archived in accordance with applicable regulations and guidelines, and easily accessible to authorized personnel.
• Implementing processes and procedures to ensure on-time delivery of testing in compliance with cGMP, the relevant Regulatory Guidelines/Industry Standards and the relevant local and global Safety Guidelines
• Evaluates existing document management systems and procedures to determine current effectiveness and efficiency; identifies and recommends improvements.
• Provide training and guidance to employees on document management policies and procedures.
• Provide support for all types of audits including regulatory, customer and quality system audits.
• Lead executive and technical parts of projects/ programs related to the implementation of new technologies.
• Technically supporting customer audits in the testing laboratory area.
• Maintains current knowledge of best practices and developments in document management technologies and techniques through participation in professional organizations or conferences, attendance at meetings or workshops, participation in educational programs, and discussions with colleagues.
• Always complies with the company’s safety and quality policies, including proper handling of biohazard materials and components.

Benefits

• Community Involvement: West encourages volunteerism through its West without Borders initiative and other charitable programs that make a difference in local communities.
• Generous Paid Time Off (PTO): Flexible vacation, personal, and holiday leave ensures employees can maintain a healthy work-life balance and recharge effectively.
• Continuous Learning & Development: Opportunities for professional growth through training programs, tuition assistance, leadership development, and skill-certification initiatives.
• Inclusive & Collaborative Culture: A global workforce that values diversity, equity, and inclusion—where all voices are heard and respected in a supportive environment.
• Recognition & Rewards: Performance-based bonuses, service recognition, and employee appreciation initiatives celebrate dedication and impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees