Mars-posted 3 months ago
Full-time • Senior
5,001-10,000 employees

This role is an exciting opportunity to join MARS Pet Nutrition Research & Development team as a Senior Scientist in Consumer Products Research. This role is on the Consumer Technical Insights team within R&D and executes product-centric consumer research, then translates the resulting data into competitive innovation and product design strategies for Mars Pet Nutrition North America (PNNA). This position will work across R&D, Insights, and Marketing to deliver superior product experiences by ensuring the pet parent voice is embedded into our product designs and executions. The ideal candidate will be passionate about all things concerning consumer experience, having navigated their career to become a product-centric consumer research expert. They will be responsible for understanding consumers’ product/packaging needs, translating them into measurable technical requirements, and enabling action to drive business impact. This is the perfect opportunity for someone with a professional, self-starting, can-do mentality, who likes to lead.

  • Advocate for Pet and Pet Parent Needs: You will be a research-driven advocate for the pets and pet parents that we serve.
  • Translate Consumer Needs: Understand consumers’ needs and lead translation of consumers’ ‘what’s needed’ to technical requirements.
  • Research Management: Lead end to end research using both quantitative and qualitative consumer methods.
  • Consumer Technical Insights (CTI) Leadership: Define and guide CTI methods and activities for consumer understanding, product development and project qualification.
  • Cross-Functional Collaboration: Work closely with the Insights team, other R&D disciplines, and global teams, fostering partnerships across departments to drive success.
  • Bachelor’s Degree in Science (Food Science, Chemistry, Animal/Nutritional, etc.) or Engineering (Chemical, Biochemical, Food, etc.).
  • 6+ years of experience in R&D/consumer research/manufacturing.
  • Previous experience in a strong technical leadership role, such as product development or engineering.
  • Demonstrated key strengths in consumer empathy, innovation management, strategic agility, business acumen, and a drive for results.
  • Demonstrated experience in qualitative and quantitative consumer product research methods.
  • Expertise in translating learnings into measurable technical requirements, and actionable plans & strategies.
  • Strong team orientation and ability to lead projects effectively across regions and with cross functional partners.
  • Excellent interpersonal skills.
  • Ability to communicate effectively with technical and non-technical team members.
  • Experience coaching others in product-focused consumer research.
  • Pet Food Industry experience.
  • Experienced in sensory research techniques and analysis.
  • Strong background in statistics applied to consumer and sensory data.
  • Best-in-class learning and development support from day one, including access to our in-house Mars University.
  • An industry competitive salary and benefits package, including company bonus.
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