Sr. Sample Processing Technician

Takeda•Colonial Heights, VA

9d•$17•Onsite

About The Position

OBJECTIVES/PURPOSE Responsible for all Sample Processing job skills, including, preparing plasma units for freezing, preparing samples of plasma for testing, and preparing plasma units and samples for shipment. This position is responsible for performing job functions in two primary work areas, and will either perform Phlebotomy or Medical History job skills, in addition to performing Sample Processing job skills. All below listed responsibilities must be completed in compliance with federal, state, local and company-specific regulations related to quality of product, employee and donor safety, and to the proper performance of day-to-day activities. Employees must also maintain complete and accurate records, in accordance with cGMP.

Requirements

High School Diploma or equivalent required
Good verbal communication and customer service skills.
Production environment requiring the ability to walk and stand for the entire work shift.
Requires frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee.
Requires frequent lifting up to 26 lbs. and occasional lifting of materials 32 lbs. – 50 lbs.

Nice To Haves

Experience in a laboratory, hospital, or other regulated environment is a plus

Responsibilities

Committed to meet customer service expectations (10%) Greet donors as they enter and exit the donor floor.
Answer phones within reasonable timeframe.
Maintain orderly filing system, purging records as needed.
Perform all required duties in the area of Sample Processing (including, but not limited to): (60%) Prepare units for frozen storage.
Collect and store samples from plasma units for testing.
Perform routine maintenance on the freezer including monitoring freezer and refrigerator temperatures and removing ice buildup.
Prepare frozen plasma units and samples for shipping following established protocol.
Organize plasma boxes/documents for scheduled shipments and assist in loading shipments.
Manage supplies, assist management team with inventory control procedures, break down empty cartons and assist with proper disposal.
May perform duties in the area of Phlebotomy (including, but not limited to): (20%) Perform venipuncture of donors and programming of plasmapheresis machine.
Monitor donors during donation process and manage donor reactions.
Perform all duties required for the setup, verification, operation, and trouble-shooting of plasmapheresis equipment per SOP, within scope of training. Also, maintain and calibrate equipment.
Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and Kaizen).
Maintain general cleanliness of work area and assist other work areas as needed to ensure a clean and professional environment.
Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records.
Ability to multi-task and work as a team player.
Responsible for providing exceptional customer service to donors (external) and fellow employees (internal)
Attend staff meetings and other team meetings as required.
Coordinates will all other center roles to effectively problem solve, ensure safety of staff and donors, and provide an exceptional customer experience.
Other duties and responsibilities as assigned.

Benefits

U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others.
U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

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