The Office of Management Information Systems administers the computer-based management systems across the ODH enterprise. The office is responsible for maintaining ODH computer networks and servers and the development and implementation of strategies that support current and future technology needs of the agency. We are seeking an experienced Software Development Specialist to work with Information Technology (IT) Architecture staff, Chief Information Officer and IT Managers to design solutions that meet the agency's requirements. The required technology is Customer Relationship Manager (Salesforce). This position will: provide solutions design, develop project plans with project manager and/or recommends approach though defining tasks and leading meetings relating to programs for computer applications assist in the analysis and author portions of the solutions design business case develop expertise in leading complex initiatives and knowledge of organization improvement frameworks (e.g., Apex, Apex Triggers, Flows, Data sharing/security, Community Portals, Visualforce pages, aura components, Batch Apex, Azure DevOps, Connected Apps, Managed Packages ETL [Salesforce Data Loader], Salesforce Data API, Reports, Dashboards) edit or create for recommendation and approval enterprise or IT artifacts, including policies, procedures, standards, guidellines, best practices and position papers on a Salesforce platform recommend software reusability guidelines ensure current and future business process flows are defined and documented assess overall system performance including optimizing code and identify and resolve peripheral software/hardware conflicts