Sr. Salesforce Administrator

COMPLY

98d • $115,000 - $135,000

About The Position

We are seeking a detail-oriented and proactive Sr. Salesforce Administrator to manage and optimize our Salesforce platform. This role is essential to enhance our organization's CRM functionality, ensuring data integrity, and supporting teams in leveraging Salesforce to achieve business goals. As a Sr. Salesforce Administrator, you will serve as a point of contact for Salesforce-related queries, system maintenance, and customization. You will work closely with various departments to design and implement solutions that drive efficiency, improve customer relationships, and streamline processes.

Requirements

• Proven experience as a Salesforce Administrator, with a strong understanding of the platform’s capabilities.
• Salesforce Administrator Certification (e.g., Salesforce Certified Administrator or Advanced Administrator).
• Advanced proficiency with Salesforce CPQ, Ironclad, and Celigo.
• Advanced proficiency in Salesforce Lightning, Flow, and Tableau.
• Advanced proficiency in Sales Cloud, Service Cloud, or other Salesforce products.
• Experience leading and executing projects with GTM stakeholders.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication skills, with the ability to translate technical concepts into business-friendly terms.

Responsibilities

• Maintain, configure, and enhance Salesforce instances, including user account management, profiles, roles, permissions, and workflows.
• Ensure optimal system performance by performing regular audits, data integrity checks, and troubleshooting.
• Create and update reports, dashboards, and custom fields to provide actionable insights.
• Manage Salesforce automation tools.
• Lead customization and implementation projects in collaboration with cross-functional teams.
• Collaborate with key cross-functional stakeholders to implement automation, custom objects, and integrations as needed.
• Provide training and technical support for Salesforce users, ensuring adoption and proficiency.
• Act as a liaison between stakeholders and technical teams to gather requirements and deliver tailored solutions.
• Advise stakeholders on impacts to their requests that they would need to consider as part of supporting their initiatives.
• Oversee data imports, exports, and deduplication processes to maintain accurate and clean data.
• Implement and monitor data security measures, ensuring compliance with company policies and industry standards.
• Stay updated on Salesforce releases and new features, recommending enhancements to improve system usability.
• Identify opportunities to optimize business processes and workflows using Salesforce and existing third-party integrations.

Benefits

• $115,000 - $135,000 a year
• Applicable bonus/benefits offerings

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees