Ochsner Health-posted 7 days ago
Full-time • Mid Level
New Orleans, LA
5,001-10,000 employees

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today! This job assumes responsibility for leading, coordinating, and participating in accomplishing tasks that yield efficiency in the maintenance of multiple revenue cycle applications (i.e., patient access, patient accounting, claims clearinghouse, eligibility, etc.). Uses experience and expertise to independently organize and manage both special projects and a routine workload. Supervises, trains, and reviews work product of departmental staff acting as a training and an informational resource, as well as guide in their professional development. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

  • Provides technical and administrative support of multiple Business Services Applications and Systems.
  • Plans, monitors, priorities, schedules, and controls several assigned projects concurrently to effectively use time and resources.
  • Provides support to customers, resolves escalated issues, communicates updates and provides training.
  • Maintains professional technical knowledge and monitors projects for adherence to company policies and procedures.
  • Other related duties as required.
  • Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
  • This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
  • High School diploma or OR 5 years related experience with a Bachelor’s degree OR 3 years related experience with a Master’s degree
  • 9 years related experience in health care OR 5 years related experience with a Bachelor’s degree OR 3 years related experience with a Master’s degree
  • Must have computer skills and dexterity required for data entry and retrieval of required job information.
  • Must be proficient with Windows-style applications and keyboard.
  • Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout required job processes.
  • Knowledge and understanding of revenue cycle with experience in assigned tasks involving analysis, supporting applications, testing, auditing, developing, and implementing.
  • Ability to gather and disseminate information through effective communication with a diverse range of people, either in person or over the phone.
  • Excellent organization and time management skills tasks to meet the needs of the Financial Services department and the clinical areas with minimal supervision.
  • Ability to travel throughout and between facilities, and ability to travel long-distance (overnight) as needed for training/conferences/meetings.
  • Bachelor's degree in Finance, Accounting, Business Administration, Health Information Management, Health Care Administration or Computer Services
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