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Are you a strategic operations leader who thrives on using data to uncover insights, refine processes, and enhance customer retention? Do you have a passion for understanding the customer journey and optimizing engagement strategies that drive long-term success? If so, we want you to join our Customer Experience team as a Sr. Retention Lifecycle & Operations Manager! As the Sr. Retention Lifecycle & Operations Manager at BambooHR, you will be at the core of our retention efforts, leveraging data, automation, and cross-functional collaboration to enhance the customer lifecycle. You will focus on operational efficiency, proactive retention strategies, and driving insights that fuel business growth.
