Sr. Relationship Advisor, Manager

Northern Trust • Denver, CO

2d

About The Position

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Major Duties :1. Manages assigned account base of sophisticated wealth management clients by working with client service team, clients and their professional advisors to develop a thorough understanding of the client’s needs and goals. Exhibits thorough knowledge of governing documents and account agreements. Exhibits mastery of fiduciary duties, applicable laws and oversight, including trust and tax law, estate planning techniques, financial planning, asset management and prudent investment principles 2. Primarily responsible for leading client conversations for goals driven wealth management and holistic advice. Provides proactive advice to clients on NT’s products/services, emerging issues, regulatory/tax changes, and appropriate actions for the client. Combines technical knowledge with fact finding and analysis to develop advice-driven solutions for clients. Explains complicated concepts to clients in a thoughtful way using non-technical terminology 3. Maintains extensive knowledge of various NT resources and utilizes fiduciary knowledge, experience, and NT resources to identify opportunities for relationship enhancement 4. Focused client service with responsiveness, diplomacy and tact; proactive client contact through written and verbal communication with suitable frequency. Exhibits excellent time management skills 5. Builds and maintains extensive knowledge of NT fiduciary standards and practices, applying fiduciary knowledge and judgment to complex fiduciary relationships. Understands and complies with internal policies, processes and procedures to effect prudent risk management and judgment. Recognizes fiduciary risk issues and seeks appropriate resolution 6. Cultivates relationships with referral sources and external professional advisors to build the business; identifies and develops new business opportunities. Participates in community and professional organizations representing NT. Identifies opportunities to showcase NT expertise and thought leadership 7. Travels to meet with clients where appropriate considering revenue, new business opportunities, or servicing requirements 8. Teaches and mentors less experienced partners. Advises Relationship Advisors on fiduciary issues and serves as subject matter expert on fiduciary relationships managed by Relationship Advisors. Provides leadership on fiduciary projects and committees 9. Seeks continued development of fiduciary and advisory skills through training and experience 10. Uses sophisticated analytical thought to exercise judgement and identify innovative solutions 11. Eligible to serve as LRM for all relationships. 12. Responsible for working with direct reports in the setting of goals and annual performance expectations and in providing ongoing and constructive feedback, coaching and training so as to ensure the performance standards required by the position are met 13. Shows a commitment to developing their own personal managerial skill set and demonstrates a fair and equitable approach in recognizing, rewarding and developing each partner; supporting and mentoring them in achieving their career aspirations 14. Participates in hiring process for direct reports; provides feedback for mid-year and annual review and compensation discussions of direct reports with input based on evaluation of subject matter expertise and compliance with best fiduciary and advisory practices; assists trust advisors in development plan design and implementation 15. Organizes the work of the team, assigns tasks, sets short-term priorities, monitors all activities and ensures timely and accurate completion of the work 16. Conducts performance management and career development processes, and staffing and disciplinary actions

Requirements

• Extensive knowledge of fiduciary and financial products and services, usually acquired through related work experience, is required to manage client accounts
• Specific experience with fiduciary accounts and issues required to service complex relationships.
• Technical knowledge of investments, tax, legal, and operations usually acquired through formal education or related experience is required to service clients
• Extensive knowledge of fiduciary standards, principles, and applicable laws and regulations usually acquired through training, seminars, or law school is required to administer accounts.
• Skills in negotiating, problem solving, delegating, leadership, and sales are necessary to service the client relationship
• Leadership and organizational skills are required to determine the Business Unit's goals
• Interprets internal/external business challenges and recommends best practices to improve products, processes or services
• College or university degree &/or relevant proven work experience required.
• 12-15 years’ experience as a relationship manager or attorney in trust administration, estate administration, estate planning, or related fields.

Nice To Haves

• JD or similar credential strongly preferred.
• Experience managing others preferred but not required.

Responsibilities

• Manages assigned account base of sophisticated wealth management clients by working with client service team, clients and their professional advisors to develop a thorough understanding of the client’s needs and goals.
• Exhibits thorough knowledge of governing documents and account agreements.
• Exhibits mastery of fiduciary duties, applicable laws and oversight, including trust and tax law, estate planning techniques, financial planning, asset management and prudent investment principles
• Primarily responsible for leading client conversations for goals driven wealth management and holistic advice.
• Provides proactive advice to clients on NT’s products/services, emerging issues, regulatory/tax changes, and appropriate actions for the client.
• Combines technical knowledge with fact finding and analysis to develop advice-driven solutions for clients.
• Explains complicated concepts to clients in a thoughtful way using non-technical terminology
• Maintains extensive knowledge of various NT resources and utilizes fiduciary knowledge, experience, and NT resources to identify opportunities for relationship enhancement
• Focused client service with responsiveness, diplomacy and tact; proactive client contact through written and verbal communication with suitable frequency.
• Exhibits excellent time management skills
• Builds and maintains extensive knowledge of NT fiduciary standards and practices, applying fiduciary knowledge and judgment to complex fiduciary relationships.
• Understands and complies with internal policies, processes and procedures to effect prudent risk management and judgment.
• Recognizes fiduciary risk issues and seeks appropriate resolution
• Cultivates relationships with referral sources and external professional advisors to build the business; identifies and develops new business opportunities.
• Participates in community and professional organizations representing NT.
• Identifies opportunities to showcase NT expertise and thought leadership
• Travels to meet with clients where appropriate considering revenue, new business opportunities, or servicing requirements
• Teaches and mentors less experienced partners.
• Advises Relationship Advisors on fiduciary issues and serves as subject matter expert on fiduciary relationships managed by Relationship Advisors.
• Provides leadership on fiduciary projects and committees
• Seeks continued development of fiduciary and advisory skills through training and experience
• Uses sophisticated analytical thought to exercise judgement and identify innovative solutions
• Eligible to serve as LRM for all relationships.
• Responsible for working with direct reports in the setting of goals and annual performance expectations and in providing ongoing and constructive feedback, coaching and training so as to ensure the performance standards required by the position are met
• Shows a commitment to developing their own personal managerial skill set and demonstrates a fair and equitable approach in recognizing, rewarding and developing each partner; supporting and mentoring them in achieving their career aspirations
• Participates in hiring process for direct reports; provides feedback for mid-year and annual review and compensation discussions of direct reports with input based on evaluation of subject matter expertise and compliance with best fiduciary and advisory practices; assists trust advisors in development plan design and implementation
• Organizes the work of the team, assigns tasks, sets short-term priorities, monitors all activities and ensures timely and accurate completion of the work
• Conducts performance management and career development processes, and staffing and disciplinary actions

Benefits

• Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits.
• Northern Trust also provides a discretionary bonus program that may include an equity component.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees