At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.” Essential Function Drives sales and profit growth by leading a team that enables associates to put the Customers first in our Stores and provides an effective digital experience. Develops a proactive team that is accountable and delivers a shopping environment that meets or exceeds customer expectations, ensures effective execution of Company merchandising and operational plans, and achieves sales and profit objectives. Conducts daily/weekly communication with all Business Partners. Manages expenses to meet or exceed profit objectives. Directs all the assigned activities of a designated region, averaging 10 districts in partnership with LPBP, HRBP and ROBP. Accountable for profit and performance goals set forth by the company. Maintains an effective level of business literacy about the region and SBH financial position, its midrange plans, its culture and its competition. Primary Duties 40% Brand Provides leadership to deliver an exceptional customer experience which maximizes sales / KPIs and drives consistent customer loyalty in all Districts. Develops leadership to maintain a strong emphasis on both the in store selling model and a channel agnostic approach to exceed expectations. Understand the competitive landscape by observing and studying the competition to learn about current initiatives/strategies. Must provide and share insights with relevant key business partners and supervisors. Ensures all brand standards are compliant within organizational guidelines across every District. Maintains a strong partnership with all Business Partners through discussions and weekly touch bases. Build and nurture a culture of highly engaged associates with leaders to drive passion and commitment for the business that drives results. 30% People Develops recruitment strategy and pipeline, and training consistently within all Districts to drive results. Always maintains a talent pool of future leaders throughout the Region. Active on LinkedIn, and all digital platforms and social networks, possesses a strong network of external candidates to fill positions when required. Assesses District Mangers to identify talent opportunities which impact District performance. Consistently engages District Mangers in discussions around their own strengths and opportunities through both the IDP and performance review process. Strategically identifies talent opportunities across all Districts; plans for developmental opportunities, anticipates openings. Strong accountability with a succession plan in place. Maintains a strong partnership with HRBP through talent development discussions and weekly touch bases. Maintains a strong partnership with all business partners. Engage in talent reviews and succession planning, promoting the right talent and building career pathing for high performers. Assessing the development needs from a business perspective and taking ownership and addressing them. 15% Safety/Loss Prevention Holds all District Mangers accountable that the store environment is safe at all times for all associates and customers. High level of accountability to ensure all policies and procedures are followed consistently within all Districts. Responsible for protecting company assets by ensuring all procedures are being followed within each District as they relate to shrink, damages, banking, hazmat, social distancing etc. Maintains a strong partnership with the LPBP through discussions and weekly touch bases. 15% Operations Drives the execution of all company processes through training and development at the Store Manager, Area Manager and District Manager level. Consistent performance at all levels of management throughout the Region. Actively manages and leverages payroll and all other controllable expenses. Ensures consistent execution across Region supporting all digital strategies (SFS, BOPIS). Responsible for providing feedback regarding Real Estate opportunities (relocations, new stores, new sites). Maintains a strong partnership with the OBP through discussions and weekly touch bases.
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Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees