Sodexo-posted 3 months ago
Senior
Remote • Houston, TX
Food Services and Drinking Places

Sodexo's growing Healthcare Technology Management Division is seeking solution-oriented candidates who excel at customer service with proven success as an experienced District Manager, Biomedical Engineering/ Healthcare Technology Management Client Executive to support Healthcare Technology services located in the Southern and Eastern Regions of the United States of America. Candidates must be available to travel extensively within this region. The ideal candidate will have demonstrated competency growing, managing and retaining multiple accounts within a large healthcare system. Must have superior client relations, contract development and management expertise as well as business planning, compliance, budget management, vendor relations and staff development skills. This position will provide strategic leadership to ensure client satisfaction and account retention. The ideal candidate will be a strategic-minded leader together with entrepreneurial spirit, and able to merge the clients' vision and expectations into Sodexo's mission of providing outstanding quality of life services. The successful candidate will be responsible for Healthcare Technology Management (HTM) services for this system. This position interacts with multiple clients therefore we are seeking candidates that exhibit exceptional client relationship skills with internal and external customer relations expertise.

  • Develop and maintain strategic client relationships with C-suite and senior management that fosters business growth.
  • Establish regular communications and drive business outcomes.
  • Make informed decisions to drive service delivery outcomes to the satisfaction of key client stakeholders throughout the hospitals managing the program in compliance with Sodexo standards and the account scope of service per the contract.
  • Have oversight of the assigned contracts for multiple client organizations with single or multiple services.
  • Ensure compliance with all Joint Commission, OHSA and other local, state, and federal government regulations.
  • Provide counsel to client regarding purchases of new capital equipment, end of life cycle, etc.
  • Seek out new, innovative ways to streamline client business initiatives within the assigned accounts.
  • Monitor operations by visiting the unit to plan projects, implement new processes and technology, ensure sufficient unit resources, and ensure a safe work environment for employees.
  • Set operational goals with key metrics and ensure quick analysis of any variances to ensure a prompt resolution.
  • Deliver predictable top and bottom-line results at the site.
  • Create a culture of continuous learning and development and drive a clear culture of performance management accountability across the business.
  • Set clear expectations and provide timely and relevant feedback to direct reports.
  • Lead and execute Sodexo's operating strategy.
  • Successful leadership in Healthcare Technology Management within a large healthcare environment.
  • Ability to develop outstanding client relationships and governance structure.
  • Ability to excel in highly matrix organization and effective team builder.
  • C-suite presence and acumen.
  • Superior business acumen, agility, adept at making decisions and budget management proficiency.
  • Ability to review and maintain reports to ensure compliance with federal, state, local regulations and Sodexo/Client policies and procedures.
  • Ability to ensure a safe work environment for employees by enforcing the execution of all safety programs.
  • Skills to assess financial risk and opportunities of the account and communicate results to the client and Sodexo senior management.
  • Some understanding of Cybersecurity problems and solutions to protect Healthcare providers.
  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement
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