Sr. R&D Program Manager

Pendo • Raleigh, NC

99d • $110,000 - $125,000

About The Position

Come join our Pendo R&D Program Management team consisting of PGMs located globally in Israel, Sheffield and US (Raleigh). This opportunity will be supporting our Platform Pillar in the Global R&D Program Management team as a trusted partner who identifies challenges, collaborates and facilitates the most effective solution. We are committed to creating a cohesive working environment that is effective, transparent and motivating resulting in incremental customer value.

Requirements

• A Bachelor’s or equivalent work experience.
• Must be self driven in a fast-paced environment.
• Thorough understanding of project/program management techniques and methods.
• Knowledge of basic and/or advanced agile methodologies.
• Exceptional skills in leadership, communication, time management, facilitation, and organization.

Nice To Haves

• Professional (PSM) or Certified Scrum Master (CSM) certification.
• Strong customer service experience.
• Relevant work experience in product development lifecycle (PDLC).

Responsibilities

• Spearhead large-scale initiatives and guide multiple scrum teams through the intricate dance of a successful product launch.
• Work closely with Pendo leadership and key partners to ensure alignment with strategic objectives.
• Own and execute Pendo’s whole product launch process.
• Understand the basic and advanced agile methodologies and know how to apply them from knowledge and experience that fits Pendo, pillar and/or teams.
• Own pillar/squad specific reporting on progress, roadmap updates, internal metrics, risk management, communication plan, go-to-market activities and hold people accountable to ensure business goals are met.
• Lead initiatives/projects by staying aligned on scope, business goals, operational model and securing cross-functional alignment.
• Establish and maintain positive and productive relationships with internal/external stakeholders.
• Explore unique new opportunities to solve problems.
• Lead and facilitate key stakeholder meetings such as; pillar/squad/scrum team leadership syncs, initiative kickoffs, go-to-market kickoffs, agile ceremonies; such as retrospectives, sprint plannings.
• Participate in weekly Program Management team meetings to share learnings and improvements.

Benefits

• Competitive salary based on industry standards.
• Opportunities for professional development.
• Diverse and inclusive work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees