Sr. R&D Program Manager

Pendo-posted 3 months ago
$110,000 - $125,000/Yr
Full-time • Mid Level
Raleigh, NC
501-1,000 employees
Publishing Industries
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Come join our Pendo R&D Program Management team consisting of PGMs located globally in Israel, Sheffield and US (Raleigh). This opportunity will be supporting our Platform Pillar in the Global R&D Program Management team as a trusted partner who identifies challenges, collaborates and facilitates the most effective solution. We are committed to creating a cohesive working environment that is effective, transparent and motivating resulting in incremental customer value.

  • Spearhead large-scale initiatives and guide multiple scrum teams through the intricate dance of a successful product launch.
  • Work closely with Pendo leadership and key partners to ensure alignment with strategic objectives.
  • Own and execute Pendo's whole product launch process.
  • Understand the basic and advanced agile methodologies and know how to apply them from knowledge and experience that fits Pendo, pillar and/or teams.
  • Own pillar/squad specific reporting on progress, roadmap updates, internal metrics, risk management, communication plan, go-to-market activities and hold people accountable to ensure business goals are met.
  • Lead initiatives/projects by staying aligned on scope, business goals, operational model and securing cross-functional alignment.
  • Establish and maintain positive and productive relationships with internal/external stakeholders.
  • Explore unique new opportunities to solve problems.
  • Lead and facilitate key stakeholder meetings such as; pillar/squad/scrum team leadership syncs, initiative kickoffs, go-to-market kickoffs, agile ceremonies; such as retrospectives, sprint plannings.
  • Participate in weekly Program Management team meetings to share learnings and improvements.
  • A Bachelor's or equivalent work experience.
  • Must be self driven in a fast-paced environment.
  • Thorough understanding of project/program management techniques and methods.
  • Knowledge of basic and/or advanced agile methodologies.
  • Exceptional skills in leadership, communication, time management, facilitation, and organization.
  • Professional (PSM) or Certified Scrum Master (CSM) certification.
  • Strong customer service experience.
  • Relevant work experience in product development lifecycle (PDLC).
  • Competitive salary based on industry standards.
  • Opportunities for professional development.
  • Diverse and inclusive work environment.
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