Sr. Quality Program Manager (Germantown/Atlanta)

Tk Elevator CorporationAtlanta, GA
128d

About The Position

TK Elevator is currently seeking an experienced Sr. Quality Program Manager located in Atlanta, GA or Germantown, TN. Responsible for implementing and maintaining a systemic quality focus using the collection and analysis of defect data. This is to be achieved by implementing and maintaining common data collection tools and partnering with geographically distributed business functions.

Requirements

  • Bachelor's degree in a technical or financial field.
  • Minimum 5 years of elevator experience in either production, design, installation, or service.
  • Proven expertise in data analysis.
  • Demonstrated ability to lead root cause investigations.
  • Ability to travel (both domestic and international).
  • Technical mastery of defect identification, correction, and containment of defects.
  • Root cause analysis expertise.
  • Demonstrated success in coaching others in system usage (Benchmark or other data collection systems).
  • Black Belt or Master Black Belt (trained or certified).
  • Minimum of 5 years of continuous improvement experience.
  • Evidence of effective execution in a matrix organization.
  • Energizing and effective leader - able to motivate others to excel.
  • Proven strong verbal and written communication skill at all levels of the organization.
  • Demonstrated ability to deliver results against organization goals and timelines.

Nice To Haves

  • Black Belt certification preferred.
  • Project Management Professional experience preferred.
  • Minimum 5 years in a cross functional quality position or 5 years of leading teams with a focus on process improvements.
  • Data analysis experience preferred.

Responsibilities

  • Provide accurate data to the business on product performance.
  • Identify trends in reported data that may indicate areas for improvement.
  • Prepare and present data as requested to leadership to drive effective actions.
  • Escalate urgent reported issues as appropriate in a timely fashion.
  • Identify effective correction and containment.
  • Leading root cause investigations to address key business objectives.
  • Drive timely execution of identified corrective and preventive actions.
  • Develop strong relationships with organizational functions to ensure working understanding of the roles and responsibilities of each function.
  • Using data engage senior leadership in the operationalization and utilization of data to meet organization objectives.
  • Coach and support personnel in the use of continuous improvement tools and methodologies.
  • Drive a sense of urgency for results utilizing operational project review and meaningful metrics.

Benefits

  • Medical, dental, vision, flexible spending accounts, supplemental medical plans.
  • Basic life insurance, AD&D, short term and long term disability.
  • Optional life and AD&D, optional spouse and dependent life insurance.
  • Dependent life insurance, flexible spend account, health savings account.
  • Identity theft monitoring, pet insurance, Employee Assistance Program.
  • Wellness program, and tuition reimbursement.
  • 401k plan enrollment.
  • 15 days of paid time off (PTO) per year.
  • 11 paid holidays throughout the calendar year.
  • 5 paid days of sick leave.
  • Up to six weeks of paid parental leave after successful completion of 90-days of full-time employment.

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Industry

Machinery Manufacturing

Education Level

Bachelor's degree

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