Sr. Quality Improvement Specialist

University of California San Francisco • San Francisco, CA

5d • Hybrid

About The Position

This position requires onsite work 3 days per week, based on business needs. Reporting to the Director of Adult Quality Improvement (AQI), the Sr. Quality Improvement Specialist is responsible for activities at UCSF Health which supports the Mission, Vision, Goals and Values of the organization and promotes high-quality patient and family care services. The Sr. Quality Improvement Specialist is able to work independently and in collaboration with Department of Quality & Patient Safety staff, other medical center staff and physician leaders to identify/implement strategies to improve the quality of care to patients of the medical center. In support of internal and external quality initiatives, the Sr. Quality Improvement Specialist applies extensive knowledge of quality data analysis and/or improvement concepts, methodologies, and data collection and abstraction techniques to substantial projects of large scope and high degrees of complexity. In support of designated clinical departments, the incumbent will partner with physicians in a team-based approach to drive the program and maintain an open dialogue to achieve identified goals and priorities related to quality and safety. The Sr. Quality Improvement Specialist identifies potential problems in the care delivery process as a result of data monitoring and formulates a workgroup to resolve the issue and ensures new processes are in place to improve the delivery of care. The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $121,900 - $205,000 (Annual Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Requirements

• Bachelor's degree in nursing or other healthcare profession, or a combination of comparable clinical education and/or experience.
• Five (5) years of experience with QI standards, clinical chart review, and abstraction, and/or regulatory requirements.
• This position requires flexibility to orient and work at all UCSF Medical Center locations.
• In-depth knowledge of QI models, tools, and techniques, including collection, abstraction, validation, analysis, visualization, reporting of data, and use of performance and benchmark indicators.
• Advanced organizational and project management skills, with the ability to lead a team, prioritize tasks, and see projects through from inception to completion on schedule.
• Advanced critical thinking and problem-solving skills to manage multiple levels of highly complex information and responsibilities, to quickly assess problems, and to develop and implement timely and effective solutions.
• Advanced interpersonal skills for collaborating effectively with all levels of clinical and technical staff and representatives of external regulatory agencies and for mentoring lower-level QI staff.
• Advanced ability to effectively convey complex clinical, technical, and educational information both verbally and visually, and to produce high-quality reports, documentation, and presentations.
• Advanced knowledge of various administrative and business software packages, and of the specialized applications for quality data management.
• Advanced skills to influence and persuade staff, management, and clinicians at all levels and across departments.

Nice To Haves

• Master’s degree in nursing or other healthcare profession, or a combination of comparable clinical education and/or experience
• Lean Six Sigma Certified
• Professionals in Healthcare Quality (CPHQ)

Responsibilities

• Identify/implement strategies to improve the quality of care to patients of the medical center.
• Apply extensive knowledge of quality data analysis and/or improvement concepts, methodologies, and data collection and abstraction techniques to substantial projects of large scope and high degrees of complexity.
• Partner with physicians in a team-based approach to drive the program and maintain an open dialogue to achieve identified goals and priorities related to quality and safety.
• Identify potential problems in the care delivery process as a result of data monitoring and formulates a workgroup to resolve the issue and ensures new processes are in place to improve the delivery of care.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees