Sr. Quality Engineer

ZF Group•Farmington Hills, MI

41d

About The Position

This team based out of Farmington Hills, MI is responsible for customer interfacing and ensuring quality standards for some of ZF's primary customers. Job DescriptionWhat you can look forward to as a Sr. Quality Engineer: Provide global quality support, partnering with headquarters, plants, and customer teams to resolve issues and drive effective problem solving. Collaborate with engineering and program management on design quality activities, including FMEA, DV/PV, gate reviews, and A-SPICE progress to ensure robust product and software quality. Lead and manage APQP deliverables (A3–A8), establish quality plans, safe launch initiatives, and coordinate cross-functional teams to ensure successful product launches. Conduct and support quality investigations, root cause analysis, PPAC issues, and 8D corrective actions, interfacing with customers and suppliers to implement permanent solutions. Monitor customer quality metrics, warranty data, and QIP reports to identify trends and drive continuous improvement across global plants and customer programs. Establish and maintain quality system procedures, inspection methods, test equipment validation, and statistical/reliability analysis to ensure effective quality control. Serve as a key liaison between quality, engineering, suppliers, and manufacturing teams, promoting communication, lessons learned, and proactive issue prevention. Support customer satisfaction through warranty reviews, site visits, corrective action ownership, and continuous improvement initiatives aligned with zero-defect quality objectives.

Requirements

Bachelor’s degree in Electronics Engineering or a related technical field.
7+ years of customer-facing quality experience supporting automotive electronics programs.
Strong problem-solving skills with proven ability to identify root causes and implement effective corrective actions.
Demonstrated ability to collaborate cross-functionally with engineering, manufacturing, and customer teams at all organizational levels.
Knowledge of automotive quality standards and tools, including IATF/TS, APQP, SPC, and customer-specific quality requirements.
Proficiency in metrology, blueprint reading, and standard inspection and measurement techniques.
Ability to develop and maintain technical documentation, including procedures, inspection instructions, logs, and quality performance reports (PPM).
Advanced proficiency in Microsoft Office tools, including Excel, Access, Word, PowerPoint, Power BI, and Reliability and Statistical analysis capability

Responsibilities

Provide global quality support, partnering with headquarters, plants, and customer teams to resolve issues and drive effective problem solving.
Collaborate with engineering and program management on design quality activities, including FMEA, DV/PV, gate reviews, and A-SPICE progress to ensure robust product and software quality.
Lead and manage APQP deliverables (A3–A8), establish quality plans, safe launch initiatives, and coordinate cross-functional teams to ensure successful product launches.
Conduct and support quality investigations, root cause analysis, PPAC issues, and 8D corrective actions, interfacing with customers and suppliers to implement permanent solutions.
Monitor customer quality metrics, warranty data, and QIP reports to identify trends and drive continuous improvement across global plants and customer programs.
Establish and maintain quality system procedures, inspection methods, test equipment validation, and statistical/reliability analysis to ensure effective quality control.
Serve as a key liaison between quality, engineering, suppliers, and manufacturing teams, promoting communication, lessons learned, and proactive issue prevention.
Support customer satisfaction through warranty reviews, site visits, corrective action ownership, and continuous improvement initiatives aligned with zero-defect quality objectives.