Sr QA Analyst I

Pacific Life • Charlotte, NC

8d

About The Position

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Senior Quality Assurance Analyst I to join our CMD Annuities Administration team in Omaha NE, Newport Beach, CA or Charlotte, NC. As a Senior Quality Assurance Analyst I you’ll move Pacific Life, and your career, forward by joining a dynamic group of Analysts, Developers and Product Owners while collaborating with other Technology teams. Your colleagues will include fellow technology professionals, and your role will include being responsible for ensuring software quality through manual and automated testing. How you'll help move us forward: Executing manual and exploratory testing, ensuring comprehensive test coverage to drive proper delivery outcomes Managing defect tracking, triaging, and resolution processes, working closely with development teams Identifying and supporting opportunities for test automation development Driving early and continuous testing throughout the software development lifecycle, adopting agile testing methodologies and ensuring early defect detection in the development lifecycle Maintaining documentation of test results to assist in debugging and modification of software Analyzing test results to ensure existing functionality and recommend corrective action Working independently and receiving moderate guidance

Requirements

• Excellent communication and interpersonal skills
• 5+ years of experience in Software Quality Assurance Analysis.
• Demonstrated hands-on expertise in manual testing, test case design, and defect management
• Experience with CI/CD integration and DevOps practices
• Proficiency in SQL for data validation and backend testing
• Strong understanding of Agile methodologies (Scrum, Kanban)

Nice To Haves

• Previous Annuities Industry experience
• Previous experience with testing mainframe applications
• Familiar with technologies like API’s, Web Services, AI, Python, .NET

Responsibilities

• Executing manual and exploratory testing, ensuring comprehensive test coverage to drive proper delivery outcomes
• Managing defect tracking, triaging, and resolution processes, working closely with development teams
• Identifying and supporting opportunities for test automation development
• Driving early and continuous testing throughout the software development lifecycle, adopting agile testing methodologies and ensuring early defect detection in the development lifecycle
• Maintaining documentation of test results to assist in debugging and modification of software
• Analyzing test results to ensure existing functionality and recommend corrective action
• Working independently and receiving moderate guidance

Benefits

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
• Paid Parental Leave as well as an Adoption Assistance Program
• Competitive 401k savings plan with company match and an additional contribution regardless of participation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees