Do you want to be part of a team developing AI solutions that go beyond automation to revolutionize customer interactions? Are you an experienced Python engineer with a strong background in AI, Machine Learning, and Natural Language Processing? I have a HYBRID Sr. Python Software Engineer (ML/AI) opportunity near Farmers Branch, TX to join an organization that is a leader in AI-driven customer interactions, offering a sophisticated conversational AI system that seamlessly integrates phone, SMS, and CRM technology. Their platform helps businesses connect customers with complementary providers through intelligent, AI-powered referrals, improving efficiency and customer satisfaction. Your Role: Design and develop AI capabilities including LLM and NLP, enhancing automation and customer engagement. Optimize and improve text-to-speech (TTS) and speech-to-text (STT) functionalities, with the potential to transition from third-party APIs to an in-house solution. Train, fine-tune, and optimize AI models to deliver smarter, more effective customer interactions. Integrate AI components into the company’s JavaScript-driven logic layer and Python-based LLM models. Contribute to the development of AI-powered dynamic scripting, enabling automated, intelligent conversations. Work in a fast-moving startup environment, collaborating with a team of highly driven, innovative engineers.