Sr. ProServe Sales Manager , NAMER Rtl/Cpg/Manu

Amazon • Austin, TX

4d

About The Position

At AWS, we are looking for a Professional Services Sales Leader with a
successful record of leading Retail, CPG, or Manufacturing customers through a
variety of transformative projects involving cloud technologies to drive top and
bottom line financials.

Professional Services engage in a wide variety of projects for customers and
partners, providing collective experience from across the AWS customer base and
are obsessed about strong success for the Customer. Our team collaborates across
the entire AWS organization (#oneteam) to bring access to product and service
teams, to get the right solution delivered and drive feature innovation based
upon customer needs.

This role will be responsible for building and leading the
Retail/CGP/Manufacturing ProServe NAMER Sales team. Responsibilities will
include growing the team, setting team priorities, providing thought leadership,
business planning and shaping the offerings, go to market approach for ProServe
with these customers.

This key role will be highly visible internally and externally, and will require
the ability to communicate and partner with other teams within AWS such as
customer and account sales, support, services teams, as well as teams across
ProServe. You will represent your team to executive management, contribute to the operational cadence of business reviews (MBR, QBR) based on your
responsibility to develop the approach to drive customer outcomes through
ProServe, leading to increased ARR, ProServe revenue & margin, while managing
risk and quality for AWS.

Requirements

• 7+ years of technology sales, or 3+ years of management experience
• Experience with cloud, server or infrastructure technologies and business models
• Experience in leadership roles in sales operations, sales strategy, finance, business development, or other related fields
• Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience

Nice To Haves

• degree in advanced technology, or 10+ years of cloud architecture and solution implementation experience
• Experience with international sales and delivery work with global F500 enterprise customers and partners
• Knowledge of presentations and whiteboarding skills with a high degree of comfort speaking with internal and external executives, IT management, and developers
• 10+ years of cloud based solution (AWS or equivalent), system, network and operating system experience, or Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field

Responsibilities

• Sales Team & Pipeline Leadership: Lead Professional Services Account Executives across North America, establishing robust pipeline discipline while driving complex enterprise sales cycles; attract and develop top talent, ensure proper opportunity qualification, optimize resource allocation, and articulate AWS Professional Services' value proposition to accelerate cloud adoption and business growth.
• Sell IT transformation engagements: present compelling proposals to help customers develop a modern cloud-based IT operating model, to drive new business results. This includes short on-site projects proving the value of AWS services, on up to full enterprise level transformations across thousands of applications migrating quickly to the AWS cloud.
• Business Performance: Own key metrics (bookings, pipeline, revenue, margin, delivery). Use AWS ProServe framework for opportunity qualification and forecasting.
• Business and Account Strategy: Develop strategies driving AWS Professional Services adoption. Identify opportunities aligned with customer business outcomes.
• Executive Relationships: Build C-level relationships (CIOs, CTOs, IT leaders). Position AWS Professional Services as strategic transformation advisor.
• Partner Management: Establish executive and technical relationships with key integrators (SIs), software vendors (FSIs) and managed services providers (MSPs) who are offering cloud-based IT services and solutions. Deliver joint proposals and joint engagements to help partners succeed in large, complex customer engagements using AWS.
• Process Excellence: Implement disciplined sales processes with MEDDPICC framework. Conduct regular opportunity reviews ensuring proper qualification.
• Outcome Focus: Articulate how Professional Services drives measurable business outcomes (cost optimization, efficiency, agility, innovation).
• Internal Alignment: Collaborate with AWS sales, technical, training, and support teams for unified customer experience.
• Deal Execution: Work with delivery leadership ensuring smooth handoffs and customer satisfaction.
• Business Reviews: Lead quarterly reviews with senior leadership on pipeline health and business performance.
• Lead in FSI: Lead the establishment of mechanisms, practices, references, solutions, and communities that support AWS FSI customers. Contribute as part of the Global FSI Americas leadership team

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level