Sr. Property Manager - Avia/Mya

Domain Cos Management • Salt Lake, UT

2d • Onsite

About The Position

Who we are: The Domain Companies is a national real estate development and investment firm focused on making a positive and lasting social, economic, and physical impact on the communities in which we build. Domain is responsible for a diverse range of innovative projects including affordable, mixed-income and luxury apartments, condominiums, hospitality, retail, entertainment venues, and creative workspace. Our success is a result of our community-focused approach, collective entrepreneurial spirit, and the unique skills and experience of our people. Our team stays at the forefront of our industry by striving for excellence and innovation in everything we do. The result is a dynamic environment that encourages creativity and offers the opportunity for growth and advancement. What were looking for: We are hiring a Senior Property Manager to serve as the on-site leader for two communities. This role will own operational execution, team performance, resident experience, and financial outcomes. The ideal candidate will be a self-starter with excellent customer service skills, passion for delivering a high-quality product, and creating a positive team member and resident experience. We are highly entrepreneurial and results driven. Youll run the day-to-day operations, drive results, and partner closely with senior leadership to continuously improve property performance. While we work hard, its important that we take time to have fun and collaborate. Culture fuels us here at Domain, thats why we host Company volunteer days, community engagement and volunteer opportunities, and team building events such as Company outings.

Requirements

• A minimum of 3 - 5 years of multifamily property management experience required (mixed-income preferred).
• Working knowledge of LIHTC/mixed-income compliance and Fair Housing (hands-on experience preferred).
• Proven ownership of budget/forecast with strong financial acumen: ability to read operating statements and manage metrics (NOI, income, expenses, capital projects, etc.).
• Proven experience leading and developing teams with measurable performance improvement.
• Tech-forward and systems-oriented; able to learn and optimize property management platforms (Yardi Voyager preferred).
• Strong written and verbal communication; able to handle resident, vendor, and agency interactions with confidence.
• Must be experienced in MS Office products such as MS Word, Excel, and Outlook.
• Ability to work independently and with a team.
• Ability to work in a fast-paced environment and complete multiple tasks with simultaneous deadlines.
• Ability to both give and receive positive as well as constructive feedback.
• Ability to work a flexible schedule based on the needs of the property as well as the company needs.
• Regular, dependable attendance and punctuality is required.

Nice To Haves

• Working knowledge of building systems (HVAC, elevators, sprinklers) preferred.
• Bachelors degree preferred.

Responsibilities

• Lead, coach, and develop the onsite team; create clarity, accountability, and high standards. Ensure that they feel supported, aligned, and engaged in their role and connected to the greater team and Company.
• Establish and maintain relationships with team members, residents, vendors, community leaders, financial partners and city agencies in collaboration with upper management.
• Consistently make a conscious and positive impact on all individuals that your Domain footprint reaches and beyond.
• Build a strong operating structure: priorities, KPIs, and consistent performance feedback and expectations.
• Own resident experience end-to-end: seamless service delivery, clear and effective communication, and community reputation.
• Oversee customer service standards, conflict resolution, resident events, and resident relations.
• Manage vendors and service partners to performance standards: hold them accountable and set expectations.
• Conduct recurring property inspections using HappyCo software and ensure a clean, safe, well-maintained community.
• Effectively maintain product knowledge of the community competition through consistent evaluation of market conditions and trends.
• Identify and seek out opportunities to add value to the property, the resident and team member experience.
• Accountable for property performance metrics: occupancy, renewals, delinquency, expense control, and NOI drivers.
• Contribute to Budget preparation annually and then execute against budget and forecast.
• Provide clear variance explanations and corrective action plans.
• Partner with senior leadership on revenue strategy (pricing, renewals, concessions, and vacancy).
• Collaborate with maintenance team on work order performance, unit turns, capital projects, and risk mitigation.
• Collaborate with the corporate compliance team on leasing affordable units.
• Ensure a high-performing and efficient compliance process.
• Assist with recertification documentation as needed.
• Build effective relationships with regulatory agencies, investors, and partners; respond promptly and thoroughly to inquiries.
• Conduct annual inspection with city agencies.

Benefits

• Competitive pay with potential annual bonus.
• Health and wellness benefits (multiple plan offerings).
• Company-paid Life Insurance and Short-Term Disability.
• Paid Parental Leave Program (up to 8 weeks of 100% pay).
• 401(k) matching program (up to 4%).
• 15 days of paid vacation, 7 sick days, and 11 company holidays annually.
• 2 Volunteer days and an annual community day where we get to give back, together!
• Professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 51-100 employees