Sr Project Manager

Accela•Birmingham, AL

9h•$130,000 - $145,000•Remote

About The Position

As a Senior Project Manager, you will play a key role in supporting Accela’s customers by leading the successful delivery of large, complex Professional Services implementations. You will be accountable for managing customer engagements end to end, partnering closely with cross-functional teams to ensure projects are delivered on time, within scope, and in alignment with contractual commitments. You will lead multiple concurrent engagements, proactively managing delivery risks, dependencies, and timelines. Working closely with functional and technical stakeholders, you will drive execution against established plans, ensure alignment across teams, and contribute to the continuous improvement of implementation methodologies to enhance efficiency, quality, and customer outcomes. You will establish and maintain project tracking and reporting that provides clear visibility into delivery health, financial performance, and overall project status. Throughout the delivery lifecycle, you will identify potential issues early, facilitate cross-functional problem solving, and drive resolution to keep engagements on track. You are comfortable managing multiple complex customer projects at various stages of delivery and are accountable for delivering customer billable work according to schedule, budget, and contracted deliverables.

Requirements

Government Enterprise Software: 5 years of experience leading successful implementations of COTS, platform-based software solutions for Tier 1 government clients.
Complex Projects: 5 years of experience leading projects with budgets of $1M+, durations of 12+ months, and involving multiple government departments or groups.
Proven ability to manage multiple complex projects simultaneously at various stages of delivery.
Demonstrated aptitude for understanding and applying new technologies and methodologies.
Bachelor’s degree (BA or BS) in a technical discipline or a comparable technical degree program.
Experience using formal project management tools (e.g., MS Project, Visio).
Strong technical background, including experience delivering enterprise-class software.
Strong analytical skills with experience managing technical and project management challenges.
Strong organizational skills with the ability to manage competing client demands.
Ability to interact and communicate effectively with CxO-level stakeholders.
Excellent communication and interpersonal skills.
Ability to travel up to 50% of the time.

Nice To Haves

Direct Accela experience: Proven experience managing Accela implementations, upgrades, or major platform enhancements, with a strong understanding of configuration, integrations, and data migration.
Senior project leadership: 8+ years of experience leading large-scale, multi-workstream software implementations, including vendor coordination, budget and schedule ownership, risk management, and go-live execution.
Strong understanding of permitting, licensing, code enforcement, planning, or public works business processes.
Project Management Certification: Project Management Professional (PMP) certification preferred.

Responsibilities

Delivery Leadership & Governance: Provide senior oversight of large, complex Professional Services engagements; establish delivery standards and governance; ensure consistent application of project management methodologies; and serve as the accountable owner for delivery outcomes aligned to Statements of Work.
Portfolio Health & Risk Management: Drive on-time and on-budget delivery across multiple concurrent engagements; monitor portfolio-level performance, risks, and variability; proactively identify systemic delivery risks; and lead mitigation and escalation strategies in partnership with cross-functional and executive stakeholders.
Customer & Executive Relationship Management: Build trusted relationships with customer executives and internal leaders; serve as a senior escalation point for complex or high-impact engagements; and partner with Regional Directors and executive sponsors in steering committees and customer governance forums.
Cross-Functional Leadership: Lead and influence collaboration across internal stakeholder groups—including Consultants, Architects, the Project Management Office, Cloud Operations, Product, Support, Partners, and others—to drive alignment, resolve dependencies, and improve delivery effectiveness at scale.
Business Growth & Operational Excellence: Support new business growth and expansion of existing engagements by contributing to proposal development, delivery strategy, and budget estimation; continuously evaluate and enhance delivery processes, metrics, and tools to improve scalability, quality, and customer value.