Sr. Project Manager

Forescout Technologies Inc.

20d

About The Position

Shape the Future of Cybersecurity at Forescout
Every day cyberattacks threaten to disrupt hospitals, power grids, financial systems, and the infrastructure we all depend on. At Forescout, we build the defenses that keep civilization running smoothly in an increasingly connected world.
For more than 25 years, Fortune 100 organizations, government agencies, and large enterprises have trusted Forescout as their foundation to manage cyber risk, ensure compliance, and mitigate threats. From power grids and healthcare systems to financial networks and transportation hubs, Forescout protects the critical infrastructure of our modern world.
What You Will Do
Forescout has an excellent opportunity for a strategic and business-focused Senior Project Manager to join our high-energy, multi-cultural, world-changing team. As the senior project manager will provide best practice oversight for ForeScout’s Global medium to large-scale product deployments, starting at the scoping/planning phase through installation and go-live. The senior project manager will support the development and maintenance of Project Management office (PMO) processes and project documentation and work closely with ForeScout’s Sales, Services, Support and R&D teams throughout project phases.
In this role, you will
Have overall responsibility for managing assigned projects liaising with sales for a knowledge transfer post sale and supporting the customers with the planning phase through installation and go-live, including:

Requirements

• Minimum 5 years of IT experience in strategic planning, development, implementation, and maintenance of systems, preferably across multiple hardware and software platforms
• Exceptional project management skills, effectively managing multiple medium-to-large projects in a cross-functional environment. Ability to analyze project needs and determine resources needed to meet objectives and strong analytical, problem-solving and conceptual skills.
• An understanding of cyber security standards, procedures, and technologies.
• Demonstrated excellent oral and written communications, including presentation skills with audiences of varying levels of management; ability to establish rapport, to garner influence and collaboration.
• Ability to work with stakeholders from different cultures, backgrounds, and across different time zones at times outside normal business hours, highly collaborative with excellent people skills.
• Ability to remain calm in stressful customer situations and apply good decision making to achieve a positive outcome.
• Proven long-term customer relationship development skills; passionate about customer success.
• Willingness and ability to travel domestically and internationally, expected travel is up to 30%.
• Extended or non-traditional work hours may sometimes be required.
• Bachelors Degree in Computer Science, Engineering or equivalent industry experience.
• Certified Associate in Project Management (CAPM), Project Management Professional (PMP), and/or Program Management Professional (PgMP) or equivalent certification is required.

Nice To Haves

• US Department of Defense "Secret" or Higher Security Clearance (desired)

Responsibilities

• Draft project plans tailored to the customer requirements.
• Attend internal and external project kick-off meetings/ calls. Coach customers and Forescout project team on Forescout best practice approach.
• Communicate the project timelines and overall project status to all internal and external stakeholders on an agreed regular cadence.
• Provide best practice oversight throughout the project deployment and report any concerns to key internal stakeholders to formulate a plan to get the customer back on track.
• Coordinate customer and internal timelines with regards to hardware/software delivery and consulting resources assignments.
• Liaise closely with the assigned Customer Success Manager to track, report and follow through on customer requirements. Support monthly and quarterly business review calls.
• Alert key internal and external personnel of any issues that might affect the project deadline.
• Conduct lessons learned following completion of deliverables to feedback and improve project plan templates.
• Support the develop of project documentation and metrics to track customer success and ROI:
• Project plans and trackers
• Develop measurable success criteria
• Work with customers to collect and track before/after data to show ROI for security, compliance, visibility and IT automation.

Benefits

• Competitive compensation and benefits–we cover 88% of employee and dependents’ health care premiums, 100% company paid employee life and disability insurance premiums, 401K match, generous FTO policy (U.S. only), option to purchase voluntary life, accident and critical illness insurance, employee assistance program, maternity and parental bonding leave with supplemental pay and much more
• Collaborative and innovative environment –make an impact on worldwide security while working on the hottest technology
• Leadership that supports and encourages professional growth and development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees