Sr. Project Manager

Extractable•San Francisco, CA

2d•$110,000 - $140,000•Hybrid

About The Position

As Senior Project Manager, you'll serve as the primary client relationship owner and delivery leader for 3-5 concurrent enterprise projects with budgets ranging from $250K to $2M+. You'll lead cross-functional teams of 8-15 strategists, designers, and developers through the full project lifecycle—from discovery to launch and beyond. Your ability to balance exceptional client service with operational rigor will directly impact both client success and agency profitability. Client Focus: Financial services sector experience strongly preferred.

Requirements

5-7 years in digital project management within an agency or professional services environment
Proven track record managing 2-3 enterprise-level clients with projects valued at $500K+
Experience with enterprise CMS implementations (Optimizely, Sitecore, Adobe Experience Manager, or WordPress at scale)
Demonstrated success delivering complex projects involving UX design, web development, SEO/SEM, analytics, and digital strategy
Financial services, banking, or fintech industry experience highly advantageous
Expert-level knowledge of project management tools: Smartsheet, JIRA, Asana, etc.
Strong understanding of web technologies, development methodologies (Agile, Scrum, Waterfall), and digital best practices
Experience with collaboration tools: Confluence, Miro, Figma, Slack, Microsoft 365
Familiarity with budget forecasting and resource management systems
Exceptional written and verbal communication skills; ability to translate technical concepts for non-technical audiences
Solutions-oriented approach that inspires teams and drives innovation
Meticulous attention to detail with strong analytical and problem-solving abilities
Proven ability to build rapport, manage expectations, and navigate difficult conversations
Comfortable with ambiguity and shifting priorities in a fast-paced environment
Understanding of project profitability, margin management, and commercial drivers

Nice To Haves

PMP, CSM, or equivalent project management certification
Experience leading distributed/remote teams
Background in accessibility standards (WCAG) and inclusive design practices
Familiarity with marketing automation platforms and analytics tools

Responsibilities

Lead cross-functional project teams (Strategy, UX, Creative, Technology) through Agile and hybrid delivery methodologies
Serve as primary client liaison and daily point of contact for strategic accounts
Manage 5 - 10 concurrent projects, ensuring on-time, on-budget delivery while maintaining target profit margins
Facilitate discovery workshops, sprint planning, stakeholder reviews, and retrospectives
Develop comprehensive project plans including scope, schedule, resources, budget, and risk mitigation strategies
Manage change control processes and proactively address scope creep
Build trusted advisor relationships with C-level stakeholders and decision-makers
Identify opportunities to expand existing client relationships and drive follow-on revenue
Contribute to new business proposals, including scope definition, estimation, and resource planning
Participate in pitch presentations and RFP responses
Translate business objectives into actionable project strategies
Track project financials, burn rates, and profitability metrics using project management systems
Identify, document, and escalate risks and issues with recommended mitigation strategies
Coordinate with external partners and vendors to ensure seamless integration
Contribute to agency-wide resource planning and capacity management
Report project health and progress to senior leadership and clients through dashboards and status updates
Mentor junior project managers and team members
Champion PM best practices and process improvements across the organization
Stay current on industry trends, tools, and methodologies