Sr. Project Manager

Hearst•Chicago, IL

3h•Hybrid

About The Position

iCrossing is seeking a Sr. Project Manager with a proven record of accomplishment in leading, delivering, and managing complex digital solutions for our clients – spanning strategy, analytics, design, technology development, and media. This role will support one of our largest accounts with a focus on web development projects. Candidate should have the ability to manage projects through scope/discovery, estimation, UX, Creative, and Technical development/deployment. Additionally, the ideal candidate will have a solid background in adapting Iterative and Agile methodologies, especially the management of multiple and simultaneous development projects. He or she should have significant experience in client relationship management, strong team leadership, and complex delivery management with both internal and external teams. This is a full-time role and requires 2 days per week in the office.

Requirements

6+ years of Digital Agency or Digital Consultancy experience
6+ years of experience in program/project/team management
Have a proven ability to establish Agile principles for implementing change and managing teams.
Possess strong client, project management, and organizational skills
Ability to multitask and manage multiple work-streams (projects) effectively and efficiently
Ability to communicate technical concepts to non-technical audiences
Ability to interact, manage and influence key stakeholders
Possess an understanding of financial, budget and vendor contract management
Ability to scope out and estimate various digital marketing projects
Understanding business requirements, user stories, and acceptance criteria
Ability to understand and oversee creative processes
Strong verbal, written and communication skills
Ability to adapt to rapidly changing business needs and priorities.
Have a positive “can do” attitude with a focus on the success of the team over individual successes.
Apply ingenuity and determination to find the best possible options to support business needs.
Take ownership of outstanding issues is accountable, and establishes a high level of credibility with others in the organization
Respect other people's opinions and suggestions and work to create an environment of trust.

Nice To Haves

ScrumMaster certification (CSM) is a plus.

Responsibilities

Manage project workstreams through the full development lifecycle while serving as the primary communication point with client’s other creative and technology partners
Experience with Agile ways of working within a Scrum framework for project delivery.
Responsible for tracking sprint progress and managing program backlogs.
Work in a dynamic environment with onshore and offshore development teams
Understand projects and communicate tasks and blockers
Manage project budgets against variances in profitability, burn and operational efficiency.
Maintain project plans, resource assignments, and other project related documents and publish to appropriate stakeholders, including regular updates to iCrossing’s resource planning system.
Build dynamic partnerships across iCrossing practices and client teams to best support program goals and evolve delivery approach to stay in alignment with client business needs
Develop and sustain relationships with client stakeholders, external agency partners, project owners and client management leadership
Partner with account leads to manage account health and set up business for continued and future success
Provide project management and leadership to large project teams
Interact with senior and executive level management (as needed) regarding project, expected business outcome, contract/ engagement administration (SOWs, Change Orders, etc.)
Enforce delivery excellence and compliance while managing the quality and timeliness in order to deliver on time, within budget, meet revenue / margin targets and meet contractual obligations
Identify risk and develop plans for risk mitigation
Use and improve standard delivery methodology for delivering program goals (e.g. agile, waterfall, iterative) while effectively using program management tools, technology management tools, knowledge repositories and team collaboration systems (Smartsheet, Jira, Confluence, MSFT Teams, Slack, Box, etc.)
Participate in and be a core contributor to iCrossing community