MacAllister-posted about 2 months ago
Full-time • Mid Level
South Bend, IN
1,001-5,000 employees
Merchant Wholesalers, Durable Goods

This position is responsible for managing and coordinating the installation and startup of a large volume of Caterpillar generator packages. This role will work closely with skilled MMC field technicians, project management peers, third-party packagers, site contractors, and our customers by leading onsite resources, addressing technical inquiries and ensuring the seamless application of the Caterpillar and ancillary equipment.

  • Plans, manages and coordinates all aspects of new projects from initial receipt of the purchase order through completion, including, coordinating product delivery to customer acceptance, and ensuring a smooth and efficient process.
  • Quality Assurance: Confirm that all delivered equipment meets site requirements and responds proactively to requests for additional information or changes.
  • Logistics Coordination: Oversee the delivery, offloading, and installation of equipment, supporting technicians and contractors to guarantee correct installation and adherence to customer timelines.
  • Financial Management: Manages and monitors the project expenses and schedules to maximize profitability while ensuring high levels of customer satisfaction.
  • Technical Expertise: Be the focal point to provide answers to technical questions and application questions about Caterpillar and other related products, supporting engineering teams, contractors, and sales teams.
  • Collaboration: Work with vendors to resolve technical inquiries and build strong relationships with suppliers to enhance project outcomes.
  • Adaptability: Perform additional related duties as needed to support team success.
  • High School Diploma or GED
  • 10+ years of experience or the equivalent in project management, purchasing and/or customer service, preferably in the electric power industry and particularly with Caterpillar.
  • Advanced computer skills, including experience using Microsoft Office software, as Word and Excel, AutoCad, data base systems and the ability to operate CAT PC and Main Frame Programs.
  • Thorough understanding of the installation and application of electrical and mechanical products.
  • Requires ability to work in a fast-paced environment with demonstrated ability to coordinate multiple competing tasks and demands.
  • Knowledge, skills and abilities typically acquired through college degree in electrical engineering or the equivalent.
  • Direct knowledge of Caterpillar generator set products.
  • Experience with CxAlloy or other similar commissioning software platforms.
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