Sr. Project Manager, Digital Technology

Helen of Troy Limited•Marlborough, MA

57d•$120,000 - $165,000•Hybrid

About The Position

Join our Digital Technology team at Helen of Troy and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon and Olive & June. Together, we build innovative and useful products that elevate people's lives everywhere every day. Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent! The Digital Technology division is seeking a Senior Project Manager with a strong background in business analysis, project management, and people leadership. The ideal candidate will be responsible for gathering and analyzing business requirements, providing expertise in digital commerce solutions, managing cross-functional teams, and leading digital technology programs and projects through successful execution and delivery. The ideal candidate will coordinate and manage the activities of multiple cross-functional teams to complete projects in support of Helen of Troy's eCommerce business strategy and objectives.

Requirements

Proven ability to manage complex programs and multiple related projects aligned to business and digital strategies.
Full project lifecycle ownership with experience developing and deploying templates for medium to large implementations.
Leadership and team management: lead 10+ on/offshore resources, motivate teams, and drive accountability across milestones.
Strong stakeholder engagement: build credibility with leaders, solve problems, build consensus, and deliver results.
Expertise in SDLC, Agile, SCRUM, and Waterfall methodologies with a track record of defining success criteria, metrics, and deployment practices.
Established practices and tools to mature project management capabilities within the organization.
Analytical and creative problem solver, demonstrate teamwork, innovation, and excellence.
Excellent communication and interpersonal skills (written, verbal, and presentation).
Self-motivated, adaptable, and decisive with the ability to manage competing priorities in a fast-paced environment.
Process improvement experience and acting as quality control across portfolios (stage-gating, testing, deployment consistency).
Strong functional and technical knowledge relevant to digital commerce initiatives.
Ability to manage and support team growth, including identifying skill gaps, fostering professional development, and creating an environment that encourages continuous learning and high performance.
Bachelor's degree in information/business systems (MIS) or related field.
5+ years managing technology projects, notably in eCommerce.
7+ years in digital commerce or marketing within a global enterprise.
5+ years in project delivery with strong Direct-to-Consumer (DTC) experience.
5+ years of release management experience.
Proven experience managing and mentoring project managers, fostering their growth and development.
Demonstrated success leading process improvement initiatives by assessing current workflows and implementing future-state solutions.
Proficiency with SDLC, Agile, SCRUM, and Waterfall.
Authorized to work in the United States on a full-time basis.

Nice To Haves

Project Management Certification (PMP, Prince, or similar).
2+ years consulting firm experience.

Responsibilities

Provide on-site project leadership by motivating and guiding teams to meet digital technology goals and deliver business outcomes.
Own full project lifecycle delivery from initiation through deployment, including scope, quality, resource planning, change management, deployment, and post-launch hyper-care.
Manage day-to-day activities and resources, contribute to project management team meetings, and ensure alignment with business objectives.
Build and maintain relationships with business sponsors, key stakeholders, SMEs, and technical teams to establish credibility, solve problems, build consensus, and achieve results.
Provide thought leadership across technology, operations, and business needs; demonstrate functional acumen to ensure solutions meet goals and align with industry best practices.
Advocate for PMO standards by applying methodologies, SDLC/Agile templates, and best practices to drive consistency and predictability across projects.
Manage vendors and procurement: lead vendor selection and engagement, author SOWs, approve invoices/deliverables, oversee performance, ensure compliance with procurement policies, and monitor RFP/RFQ/IFB/RFI processes.
Oversee financials and resources: control budgets, secure adequate resources, and ensure timely project completion.
Report and communicate progress: provide status updates on milestones, deliverables, risks, dependencies, and success metrics across leadership.
Ensure quality and continuous improvement: monitor ongoing quality control, resolve issues, and contribute to process improvement initiatives.
Lead Agile and cross-functional activities: conduct Define & Design sessions, facilitate backlog development, support Product Owner on priorities, lead scrum events, and run digital commerce & marketing workshops.
Provide training and adoption support to business users to ensure successful implementation.