Sr. Program Manager , Amazon Freight

Amazon • Nashville, TN

1d

About The Position

Amazon Freight is building a disruptive transportation product with the vision
of redefining shipping for its customers. The goal is to develop easy-to-use,
reliable and transparent transportation services that raise the customer
experience bar relative to all existing shipping alternatives. In doing this,
Amazon is deeply studying customer shipping needs and building innovative,
market-leading solutions that will organically attract customers towards our
services.

To enable us to succeed in this large endeavor, we are looking for a Sr. Program
Manager to play a critical role in identifying shortage within the supply chain,
produce reporting for shortages, root cause those details and put preventative
measure in place for Amazon Freight. This individual will be tasked with
partnering across several internal and external partner teams to drive a
best-in-class solution for preventing shortages or reacting quickly to recover
value for our customers. This will include having firm timelines with
stakeholders and working backwards from the end goal.

Main areas of ownership include: (1) partnering with internal Amazon teams on
best practices, (2) building mechanisms that enable best-in-class shortage
tracking, (3) conducting analyses to determine root cause, and (4) scaling
mechanisms to drive a reduction in Amazon Freight's network shortage and time to
detect shortage.

Requirements

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
• Experience working cross functionally with tech and non-tech teams
• Bachelor's degree

Nice To Haves

• Master's degree, or MBA in supply chain, business, engineering, finance or related technical or quantitative field
• Experience defining and executing program requirements
• Experience defining program requirements and using data and metrics to determine improvements
• Experience implementing repeatable processes and driving automation or standardization

Responsibilities

• Partner with teams across the business to source, allocate, and coordinate resources
• Influence design and development of strategic processes
• Work with program managers, supply chain managers, product managers and business leaders to communicate and impact critical business initiatives
• Gather and analyze data to drive business decisions
• Innovate to improve processes and continuously remove cost from operations
• Engage other Amazon business units to share best practices and improve end to end outcomes for Amazon customers

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level