Sr Program Manager - Vendor Management

T-Mobile • Bellevue, WA

1d • Onsite

About The Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! This position is required to work on site at our Bellevue, WA office at least 3 days a week. It is not available for remote opportunity. Job Overview The Senior Program Manager-Vendor Management is an individual contributor that is responsible for leading T-Mobile’s enterprise Non T-Mobile Worker (NTW) program, ensuring effective governance, compliance, and operational excellence across the contingent workforce lifecycle. This role oversees the Managed Service Provider (MSP) and is accountable for vendor performance, service delivery, and adherence to contractual obligations. The Sr Program Manager partners cross-functionally with Procurement, HR, Legal, Finance, Security, and business leaders to ensure alignment with workforce strategy, financial controls, and risk management requirements. Responsibilities include driving process standardization, policy compliance, reporting accuracy, cost optimization, and continuous program improvement. The role requires strong stakeholder engagement, data-driven decision-making, and the ability to manage complex, enterprise-wide programs in a dynamic environment.

Requirements

• Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
• Acceptable areas of study include Business, Finance, Economics, Sales or related field (Required)
• 4-7 years - Experience in organizational programs, project management or related area. (Required)
• 2-4 years - Supervisory or program management experience. (Required)
• Program Management (Required)
• Analytics (Required)
• Communication (Required)
• At least 18 years of age
• Legally authorized to work in the United States

Nice To Haves

• Budget Management (Preferred)

Responsibilities

• Lead the enterprise Non T-Mobile Worker (NTW) program, ensuring effective governance, operational excellence, and compliance across the contingent workforce lifecycle.
• Oversee and manage the Managed Service Provider (MSP), including performance management, SLA adherence, contractual compliance, service delivery oversight, and facilitation of quarterly business reviews (QBRs).
• Partner with Procurement, HR, Legal, Finance, Security, and business leaders to align contingent workforce strategy with enterprise objectives and workforce planning priorities.
• Provide oversight of end-to-end contingent worker processes including requisition intake, onboarding, offboarding, time and expense management, invoicing, and reporting accuracy.
• Lead initiatives to enhance process efficiency, strengthen controls, improve user experience, and drive cost transparency and savings opportunities.

Benefits

• Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches
• medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance
• eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level